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Participating Frequently
December 23, 2017
Question

Only able to render small pieces at a time without a crash

  • December 23, 2017
  • 3 replies
  • 513 views

I have been fighting a strange problem for about a year since updating to 2017.  In order to get anything out of Premiere I have to render the timeline in small pieces (maybe 30 minutes at a time) and then when I export I use the previews.  Otherwise my computer just crashes and reboots.

Here is my process.  I work on a 4K timeline with h.264 files using a lot of effects (Knoll Light, Magic Bullet, Etc) and render the timeline with 1080 Quicktime previews.  If I try to render too much, (estimated time is over an hour or so) then my computer crashes and reboots.   If I just export to Media Encoder without rendering previews first it crashes and reboots.  If I try to export straight out of Premiere, it crashes and reboots.

I tried updating to PP2018 but I use MTS files on occasion and the Dolby thing with Windows 7 is a deal breaker so I rolled back to the latest version of PP2017

Weird thing is I never had problems with 2015.  My computer is stable and when I am working on a project it stays up and running for days without any glitches it only reboots when rendering or exporting.

I tried upgrading my video card from a GTX 760 to GTX 980ti and the problem still persists.

Here is my system:

Windows 7

i7 4790K Haswell overclocked to 4.5 (watercooled with Corsair)

32 GB DDR3@799MHz

Asus Z87-WS

Geforce GTX 980ti  GPU hardware acceleration enabled

480GB Samsung solid state C: (Windows and Adobe)

240GB Crucial solid state (Scratch)

2TB Seagate 7200RPM (video files)

3TB Seagate 7200RPM (storage)

Seasonic 1000watt PSU

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3 replies

acallens1
Participating Frequently
September 11, 2018

I've been having this same problem on three separate systems since the last update. Mainly happens when I'm rendering with Lumetri Color filters, which I use for everything as a finishing editor.

Inspiring
December 23, 2017

Have you tried transcoding the h264 files into a more friendly codec (DNxHD perhaps) and then rendering?

BadBrad97Author
Participating Frequently
December 23, 2017

Anything like that helps.  When I work on files in ProRes I am able to export more easily.  Using less effects, less color, less removing noise will help too.  But with 2015 I used to be able to start an export that was going to take 4-5 hours and go to bed and wake up in the morning and it would be done.

Now anything that will take longer than an hour or so crashes and reboots my computer.  Whether it's rendering the timeline or exporting.

Bill Gehrke
Inspiring
December 24, 2017

How full is your media hard disk drive,  As Hard disk drives fill up they get appreciable slower.and since they have millisecond access times and maybe sooner or later you get a disk error.  I never put any media on hard disk drives.

Ann Bens
Community Expert
Community Expert
December 23, 2017

Have you checked temperature during export?

BadBrad97Author
Participating Frequently
December 23, 2017

Yes.  The temperature stays pretty low. The highest was around 70C or so.

Thanks.