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SF2010
Participating Frequently
January 24, 2017
Answered

Open captions not visible after rendering (Premiere Pro 14.9 and earlier)

  • January 24, 2017
  • 36 replies
  • 70410 views

Hi!

 

I'm new to the Captions option in Premier Pro. I have 4 caption clips on the timeline with multiple captions in them. I can see the captions in the program monitor and also see the style changes I made to the text. But when I render the footage on the timeline, the captions disappear. What could the issue be?

 

Thanks!

This topic has been closed for replies.
Correct answer Kevin J. Monahan Jr.

An update solved this particular issue for a majority of our users. If you have similar issues with captions, kindly create a new post and do not create an additional post here. That would help us triage only existing issues, not ones that have been addressed.

Thank You,

Kevin

36 replies

Show previous replies
Marcial Reiley
Marcial Reiley
Inspiring
July 11, 2018

I'm using CC 2018 12.1.1  which is the current version and still having captioning issues.  Very frustrating that this has not been addressed.  I created open captions in PP, and it does not matter if I use Media Encoder or PP to render, captions are not visible in final render either H264 or QT with "burn open captions" selected.

OS 10.11.6

kre57
kre57
Inspiring
June 27, 2018

Try exporting directly through PP. Don't use Media Encoder.

M
Megan10Alba
Participant
June 4, 2018

I wanted captions to be burned into my exports.  I exported directly from Premiere and selected "Burn Captions into Video" under the captions tab.  That seemed to work for me.  Hope that helps someone else.

Blastermann
Blastermann
Participant
March 30, 2018

It has been over a year since the original post about this issue (on this thread)... and still I have to mess around with this freaking issue. Adobe needs to get their shit together and fix crucial issues like this, we can't bill time spent time trying to find work arounds for software we pay good money for.

So as of March 30th 2018, Captioning still disappears after rendering and will not render out in ME.. restarting premiere for the.. frig who knows.

thanks for the guys on here that have taken time to try and figure it out and help us. I've got it to work rendering from premiere. Jacks up my Vimeo review work flow a bit but at least its working.

    S
    slamdunk2020
    Participant
    March 21, 2018

    I had the problem where the captions would disappear in the preview after rendering. Rendering just the first caption (setting in point to the beginning of the video and out point to just after the first caption ends and then hitting Enter) seems to fix this for me.

    rachelb79296519
    rachelb79296519
    Participant
    December 20, 2017

    Hi there

    I have just finished doing PP open captions and I've had the problem where it duplicates and inserts the previous caption for a frame before the next caption. I remove it and then it does it somewhere else further down the sequence. It's random and feels like a bug?

    Also, I've experienced massive problems with caption re-edits not being saved. I know I've changed them and saved the project but when I go back in, the changes aren't there. I've gone into the auotsave PP projects to check if they're saved correctly but they are not. Some of the changes, I've made three or four times. Is this another bug in the PP caption software?

    A
    andriig29259151
    Participant
    December 6, 2017

    I think I've found a solution! I've tried 44kHz and Nested Clip. These are not an issue. Using Media Encoder is!!! Try to export straight out of Premiere using Export (not Queue). Worked for me. By the way, it doesn't matter that you don't see captions on sequence anymore. Premiere still sees it. And renders pretty well. Good luck!

      Patrick Minks
      Patrick Minks
      Inspiring
      December 2, 2017

      Same here. Either direct export from PP or queuing to Media Encoder: same result, the open captions are not visible in the exported videofile and after the (render) export they also remain invisible in my timeline. I tried many of the suggested workarounds, but to no avail. And actually it should just work, not "work around".

      Specs: Mac Studio M2 Max, Sonoma 14.2, PP 24.3, BM UltraStudio 4K Mini, Avid Artist Transport / Artist MixMonitoring: HDTV, Behringer MS40 active speakers (thru DAC)
      A
      Ashley7
      Legend
      December 2, 2017

      I have not used Open Captions at all in the most recent version of Premiere, but if it's the same bug I did the same thing...

      My post from earlier in this thread: Re: Open captions not visible after rendering (CC 2017)

      ... Like you I did direct export from Premiere, but I had a large project and got to a strategy that I generally use now with my of my projects... that is to submaster sequences that are largely frozen (i.e., not changing any longer) and import the submaster and place it onto the top track of the same sequence (the exported intermediate such as DNxHD becomes part of the sequence that created it), disabling the original tracks which will be there if you need to re-export a submaster for a change. I do this for relatively long or "export performance intensive" sequences so I can avoid having to take that time hit on future exports... if it's a section that does not require any more editing, why continue to re-export the original and take the time hit?

      This allowed me to export sequences with Open Captions directly from Premiere using DNxHD and place the exported media into the sequence... so the captions were there and I didn't need to worry about this bug unless re-exporting the submaster.

      See https://forums.adobe.com/people/Meg+The+Dog​'s post where she explains it:

      Re: Render-and-replace entire sequence?

      This doesn't fix the bug but essentially I consider the ability to effectively use an NLE (with its size/complexity) to require understand all sorts of tricks/tips one needs to employ to get past tough situations or parts of a sequence. I think these products are too complex to be flawless 100% of the time ... some bugs just don't get the priority that others might, or the same symptom can crop up for different programmatic reasons (i.e., appears the same but caused by different software issues).

      The point being... if you have a problem, report the bug of course, but then go to find an effective workaround... exporting from Pr is not perfect, but I think freezing parts of a project w/submasters that are already exported can make that a less painful workaround.

      Also, try to report each bug you see... with the best symptoms and steps you can... it's essential to visibility... it seems Adobe sometimes scours the forum but there's no rule of what bugs they'll see or not... use the official bug report form: Feature Request/Bug Report Form

      I know this post doesn't solve the bug but the submaster export thingy really made this bug a non-issue for me... I just froze sections I was done with... just wanted to pass it on fwiw. Best of luck folks!

      R
      rolpos
      Participating Frequently
      December 5, 2017

      Adobe, this is really a very stupid and annoying problem! Please react!

      Temporary solution: import your subtitles in after effects, render with alpha and use that in your project.

      B
      bentsib1974
      Inspiring
      November 3, 2017

      Having similar issues. I just tried to export with premier and at first saw the open captions in the preview, then I que'd it up to media encoder because I have two videos to export. The captions disappeared. I guess I'll see if I can export one at a time. But this is a fairly big issue among many of the bugs that are associated with adobe. I think there are a lot of great things adobe has done and implemented but now the programs are just getting bloated without having them finalized. Let's get the bugs out and then maybe think about adding more features to the programs. Running cc2018 on latest Sierra OS.

      P
      PRB-FEC
      Known Participant
      November 2, 2017

      Grrrr...
      Issue about not rendering open captions still not solved in PP 2018!

      https://vimeo.com/240961992/ff6832809f

      A
      Anonymous
      November 5, 2017

      I'm surprised that Adobe releases new versions wich has the same issues. That's fantastic!

      Adobe need to rethink its core in Premiere. It needs to be rewritten from scratch...

      Show more replies
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