Other apps (spotify, youtube) crash when I use Premiere

Question

Hi everyone,I encountered this weird bug and I have no clue why this is happening. Im not really smart with computers so I dont know where to start if I want to fix this.The problem I'm facing is that when I'm watching a video (something like a podcast or musicvideo's) on youtube that I want to listen to while editing or when im listening to spotify. And I open premiere (haven't checked if any other apps cause the same problem), the video or music tells me. "There was an error. Try again later." and then the video or music stops. If I alt-tab back to the video I can reload it and it doesn't affect premiere. However if I then switch back to premiere again, the apps crash again.... Has anyone else had this before? Or does anyone think they know a solution? I'd be happy to hear it!I'm running the latest version of Premiere Pro CC and Windows 10.

Abigail Temple · Accepted Answer

Spotify, as well as YouTube, hurts Premiere Pro performance, as does Chrome and other GPU hungry browsers.Run only Premiere Pro when editing. I think many users encount the same issue, so do I, until I found this https://community.adobe.com/t5/premiere-pro-discussions/faq-don-t-run-spotify-or-chrome-while-editing/m-p/11150246It is said:  "Running other apps while you are running Premiere Pro will hurt preview rendering, playback, UI snappiness, color grading performance, GPU real time effects performance, exporting performance and your overall user experience."If you want to use the tracks on Spotify, you can download music from Spotify in advance, just for personal use.

Robin320575327pdp · Answer

I crash while using Premiere while listening to music on spotify

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