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sophielemeillour
Participant
May 11, 2023
Question

pb sortie son premier pro 2023

  • May 11, 2023
  • 2 replies
  • 640 views

bonjour, 

en mettant ma source AV dans la timeline, le son ne sort pas

malgré le level vert à droite en mouvement 

ou en double clic sur le fichier audio dans son lecteur, le curseur avance mais aucun son audible.

je suis allée verifier dans les preference que je suis bien en entrée audio > macbook pro par defaut

sortie > macbook pro

 

comment faire ? 

merci d'avance

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2 replies

sophielemeillour
Participant
May 11, 2023
hello
thanks for your reply
i tried but didnt work 
here my settings : 
Legend
May 12, 2023

Not sure what the problem is, but try changing your mac sound output to your desired output device and adjusting output volume

sophielemeillour
Participant
May 20, 2023

I tried also and nothing changes..

do you advice me to delate and install again it ?

 

Legend
May 11, 2023

first, try resetting your audio input to "none."  This often fixes this issue.  I've seen some anomalies on my system when my mac system audio output device is different from the premiere audio output device...  Try matching them and making sure the mac audio output level is sufficient.