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jamesh3949563
Participant
June 22, 2021
Question

Persistent black frames with still image files

  • June 22, 2021
  • 3 replies
  • 1206 views

This is a new one to me -- I imported image files into a project (JPEG) and some of the images had a PERSISTENT one-frame black image that wouldn't go away -- as in, I could trim the frame, and the remaining clip would STILL produce a black frame.
The black frames also display if I convert to video, and similarly act...randomly...
Yes, I also tried going back to the original image files, saving/exporting/converting, and same weird effect with those files too.

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Community Expert
June 22, 2021

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

jamesh3949563
Participant
June 22, 2021

Note the occasional black flash between certain image files in this compilation

jamesh3949563
Participant
June 22, 2021

 One example