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Participant
October 18, 2023
Answered

Play head stop

  • October 18, 2023
  • 4 replies
  • 1904 views

When move the playhead to select a point in timeline and press space bar to play clip.
the play head don't move i need to restart premiere to countinue.
the problem is ramdomly.

same problem when press spot, play, stop, next no play
I waste a lot of time whith this.

Premiere pro 24

This topic has been closed for replies.
Correct answer Peru Bob

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

4 replies

Peru Bob
Community Expert
Community Expert
October 27, 2023

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

Inspiring
October 28, 2023

I will send them to you Monday when I get in. This was happening on 2023 and now 2024. This is also happening to a fellow editor who is running 2023

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
October 27, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

Inspiring
October 28, 2023

I have tried all those. Right now the only way to get it going is to close down premiere and restart. It doesn't matter if I clean out the cashe. 

Participating Frequently
October 27, 2023

Moving it to Discussions for troubleshooting

Inspiring
October 27, 2023

Having the same problem, getting annotying