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Participant
January 12, 2017
Answered

Playback error after recent Mac OS Update

  • January 12, 2017
  • 1 reply
  • 1041 views

Having playback errors on my source and programme screens after recent Mac OS update.

Re-installed update and re-installed Premiere. No change. Anyone else having similar problems?

This topic has been closed for replies.
Correct answer kulpreet singh

Thanks for the update!

What are your system specs & check if changing the video renderer makes any difference:

Open your project, click on File > Project settings > General and change video renderer to 'Software Only Mode' and delete previews.

Thanks,

Kulpreet Singh

1 reply

kulpreet singh
Inspiring
January 12, 2017

Hi Danl,

Apologies for the inconvenience, we are aware of an issue with Premiere Pro CC 2017 and MacBook Pro (Late 2016).

Engineers are working with Apple on this issue. There is another forum thread, please try the workarounds mentioned in this thread.

MacBook Pro 2016 premiere pro cc problems

Let me know if you've any questions.

Thanks,

Kulpreet Singh.

Participant
January 12, 2017

My issue is on a Mac Desktop. Is there any idea on a time scale to resolve this problem?

kulpreet singh
kulpreet singhCorrect answer
Inspiring
January 12, 2017

Thanks for the update!

What are your system specs & check if changing the video renderer makes any difference:

Open your project, click on File > Project settings > General and change video renderer to 'Software Only Mode' and delete previews.

Thanks,

Kulpreet Singh