Participant

Question

Playback play/stop lag ever since 2020 update

Forum|Forum|5 years ago
January 9, 2021
4 replies
6305 views

Playback commands have been super laggy ever since I updated to the 2020 version. Playback continues to play for about 3-4 seconds after stopping it. It happens about a 4th of the time, but it's enough to slow my editing way down. Starting playback is the same way. It doesn't matter whether I'm on my 2019 MacBook Pro or my 2017 iMac, it still struggles. I'm on a super fast system with my footage, app, and media cache all on separate thunderbolt SSD drives, so I shouldn't be having this problem. I can't figure it out. Any suggestions would be greatly appreciated.

This topic has been closed for replies.

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benwinter

Inspiring

Yes, I have this problem too. And I'm on a Mac Pro 2019 tower, with proxy footage on NVMe RAID drives, so it's not hardware. Premiere seems to just be fickle like that. A new version will come out and a new problem will present itself. All you can do is hope Adobe fixes it in the next update.

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Michael Grenadier

Legend

editing software is a complicated beast and all sorts of things can cause problems many of which are not adobe's fault. There are many troubleshooting steps to take which may help you solve your problem. If you want to pursue this, start a new thread and provide the usual info and we can try and figure out what's going on. I worked in Premiere 2020 without any serious issues on both an ancient macbookpro (2012) besides the fact that the lumetri scopes no longer appeared and a relatively new windows custom build. I'm now working in Premiere 2021 without any serious issues on both systems.

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Michael Grenadier

Legend

I compiled a list of things I've tried here. These are all the tips I've found after many hours of reading these forums. If there is anything else I should try and then add to the list, please let me know. Some of these tips are workarounds for bugs in the software, such as the Essential Graphics panel and the audio waveforms slowing down the interface. After many years of using Premiere one realizes that it will never be perfect software and it is best to find workarounds to the caveats that persist.

a few things come to mind.

Are you using multiple monitors? Try disconnecting all but one.

Are you using multiple graphics cards? If so, disable all but one and make sure the one left active is on the approved list for premiere.

https://helpx.adobe.com/nl/premiere-pro/system-requirements.html

Trying to remember if you can update graphic card drivers on the mac... if you can, check to see if that could be an issue. Many people report issues when they've loaded drivers optimized for games...

Create a new user account for your mac with administrative privileges and log in as the new user.

Try disconnecting from network/internet by turning off wifi and/or pulling the ethernet cable. Might be something happening in the background.

Which reminds me, if you have any antivirus/security software running, try disabling it.

Try disconnecting any peripherals besides keyboard and mouse. If possible try using wired keyboard and mouse rather than wireless.

And of course, try running premiere without any other apps running at the same time.

did you try Andy1968's suggestions in his post in this thread?

These are troubleshooting steps to see if we can locate the source of the problem. If any of this helps, we can see if there are less drastics steps to improve the situation.

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Andy 1968

Inspiring

For audio hardware you can select no input. If you edit H.264 you shoud check to see if Quick Sync is encoding and decoding. I think iStats can do that.

Jeff Bugbee

Community Expert

Is your footage VFR by any chance?

Ann Bens

Community Expert

FAQ: Clearing Cache Method Premiere Pro v14 « DAV's TechTable

FAQ: How to reset (trash) preferences.

K

kylej20954771Author

Participant

I've actually tried both of those already, and it didn't fixed anything for me. But I really appreciate the reply! Thank you! Hopefully I can find a solution to this super frustrating problem.

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