Participant

Question

Playback play/stop lag ever since 2020 update

Forum|Forum|5 years ago
January 9, 2021
4 replies
6306 views

Playback commands have been super laggy ever since I updated to the 2020 version. Playback continues to play for about 3-4 seconds after stopping it. It happens about a 4th of the time, but it's enough to slow my editing way down. Starting playback is the same way. It doesn't matter whether I'm on my 2019 MacBook Pro or my 2017 iMac, it still struggles. I'm on a super fast system with my footage, app, and media cache all on separate thunderbolt SSD drives, so I shouldn't be having this problem. I can't figure it out. Any suggestions would be greatly appreciated.

This topic has been closed for replies.

B

benwinter

Inspiring

Yes, I have this problem too. And I'm on a Mac Pro 2019 tower, with proxy footage on NVMe RAID drives, so it's not hardware. Premiere seems to just be fickle like that. A new version will come out and a new problem will present itself. All you can do is hope Adobe fixes it in the next update.

M

Michael Grenadier

Legend

editing software is a complicated beast and all sorts of things can cause problems many of which are not adobe's fault. There are many troubleshooting steps to take which may help you solve your problem. If you want to pursue this, start a new thread and provide the usual info and we can try and figure out what's going on. I worked in Premiere 2020 without any serious issues on both an ancient macbookpro (2012) besides the fact that the lumetri scopes no longer appeared and a relatively new windows custom build. I'm now working in Premiere 2021 without any serious issues on both systems.

B

benwinter

Inspiring

I am sorry to hear your Mac Pro is having problems but to be fair the 2019 Mac Pro is kind of an oddity (proprietary parts) but Apple will not manufacture a generic ATX computer. That is Apple's fault not Adobe's. Keep in mind 3rd party hardware from AVID and other manufactures have been problematic on the 2019 Mac Pro. If the product is not Apple certified it might not work making me ask why offer the PCIE slots if they might be problematic? I will admit Premiere Pro does need to be tweaked out more than most other NLE but once it is tweaked out the performance is awesome. As I stated other people had problems with the 2019 Mac Pro and they don't even use the Adobe Products. I doubt the M.2 SATA adapter in the video below would work in the 2019 Mac Pro. If third party hardware works in my PC but not in the Mac Pro do you blame Apple or do you blame the 3rd party manufacture? Do you kind of see my point? I feel bad for you and can sympathize with you but I also hope to put things into perspective. Keep in mind it is much harder to troubleshoot a rare product like the 2019 Mac Pro than an iMac for a multitude of reasons. That being said have you contacted Apple?

https://www.youtube.com/watch?v=hfT9ivfbJ98

The Mac Pro is a professional workstation built for media applications like video editing. Adobe builds its software for exactly this kind of hardware, it is not an "oddity." ATX is a form factor, not a hardware architecture. It sounds like you are saying it's Apple's fault for not building PCs? Alright then...

A

Andy 1968

Inspiring

For audio hardware you can select no input. If you edit H.264 you shoud check to see if Quick Sync is encoding and decoding. I think iStats can do that.

Jeff Bugbee

Community Expert

Is your footage VFR by any chance?

Ann Bens

Community Expert

FAQ: Clearing Cache Method Premiere Pro v14 « DAV's TechTable

FAQ: How to reset (trash) preferences.

K

kylej20954771Author

Participant

I've actually tried both of those already, and it didn't fixed anything for me. But I really appreciate the reply! Thank you! Hopefully I can find a solution to this super frustrating problem.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded