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kylej20954771
Participant
January 9, 2021
Question

Playback play/stop lag ever since 2020 update

  • January 9, 2021
  • 4 replies
  • 6307 views

Playback commands have been super laggy ever since I updated to the 2020 version. Playback continues to play for about 3-4 seconds after stopping it. It happens about a 4th of the time, but it's enough to slow my editing way down. Starting playback is the same way. It doesn't matter whether I'm on my 2019 MacBook Pro or my 2017 iMac, it still struggles. I'm on a super fast system with my footage, app, and media cache all on separate thunderbolt SSD drives, so I shouldn't be having this problem. I can't figure it out. Any suggestions would be greatly appreciated.

    This topic has been closed for replies.

    4 replies

    B
    benwinter
    Inspiring
    May 18, 2021

    Yes, I have this problem too. And I'm on a Mac Pro 2019 tower, with proxy footage on NVMe RAID drives, so it's not hardware. Premiere seems to just be fickle like that. A new version will come out and a new problem will present itself. All you can do is hope Adobe fixes it in the next update.

    M
    Michael Grenadier
    Legend
    May 18, 2021

    editing software is a complicated beast and all sorts of things can cause problems many of which are not adobe's fault.   There are many troubleshooting steps to take which may help you solve your problem.  If you want to pursue this, start a new thread and provide the usual info and we can try and figure out what's going on.  I worked in Premiere 2020 without any serious issues on both an ancient macbookpro (2012) besides the fact that the lumetri scopes no longer appeared and a relatively new windows custom build.  I'm now working in Premiere 2021 without any serious issues on both systems.

    A
    Andy 1968
    Inspiring
    May 19, 2021

    Then isn't it in Adobe's best interest and responsibility to make their product run better?

     

    Or are you suggesting there is some hardware or software secret that deliberately hampers Adobe's performance on Apple machines?

     

    I can't figure out what your point is here.

     

    In any case, I've used Premiere for well over 10 years on Mac machines and my experience has never been "excellent." There were a few years of consistent crashing and freezing. Poor playback, etc. I was hoping a new machine would be the end of it. Now it's clear that Premiere just isn't very well-optimized software. It's always felt a bit "bolted together."


    Benwinter,

    The product below will work with any AMD or Intel motherboard with a Thunderbolt header. I doubt it will work with the 2019 Mac Pro because the 2019 Mac Pro lacks a Tunderbolt header. No wires dangling please! Who do you blame Gigabyte or Apple? Apple does have a proprietarty Tunderbolt 3 PCIE card that might not work in my PC. Do you see my point? Could Apple's proprietry Thnderbolt 3 card be to blame for the stuttery playback in Premiere Pro? I doubt it but generic ATX motherboard can be swapped out with one another and accept generic PC parts (video cards, audio cards, Thunderbolt cards etc). You cannot swap out the 2019 Mac Pro motherboard with mine nor can you swappout the power supply of the Mac Pro with my Gigabyte Motherboard. Is that Gigabyte's fualt or Apple's fualt? Generic ATX motherboards use generic PCIE slots, chipsets and power supplies. The Mac Pro does not. The Mac Pro also has the T2 security chip. Could the T2 chip cause problems? Who knows but I hope you can now see my point. Things can sound good in theory but reality is not the same thing. Apple might know what the problem is.
    https://www.youtube.com/watch?v=_nuVsXl70Xk

    A
    Andy 1968
    Inspiring
    May 18, 2021

    For audio hardware you can select no input. If you edit H.264 you shoud check to see if Quick Sync is encoding and decoding. I think iStats can do that.

      Jeff Bugbee
      Community Expert
      Jeff BugbeeCommunity Expert
      Community Expert
      May 18, 2021

      Is your footage VFR by any chance?

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      January 9, 2021

      FAQ: Clearing Cache Method Premiere Pro v14 « DAV's TechTable

      FAQ: How to reset (trash) preferences.

      K
      kylej20954771Author
      Participant
      January 17, 2021

      I've actually tried both of those already, and it didn't fixed anything for me. But I really appreciate the reply! Thank you! Hopefully I can find a solution to this super frustrating problem.

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