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Participant
January 9, 2021
Question

Playback play/stop lag ever since 2020 update

  • January 9, 2021
  • 4 replies
  • 6307 views

Playback commands have been super laggy ever since I updated to the 2020 version. Playback continues to play for about 3-4 seconds after stopping it. It happens about a 4th of the time, but it's enough to slow my editing way down. Starting playback is the same way. It doesn't matter whether I'm on my 2019 MacBook Pro or my 2017 iMac, it still struggles. I'm on a super fast system with my footage, app, and media cache all on separate thunderbolt SSD drives, so I shouldn't be having this problem. I can't figure it out. Any suggestions would be greatly appreciated.

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4 replies

Inspiring
May 18, 2021

Yes, I have this problem too. And I'm on a Mac Pro 2019 tower, with proxy footage on NVMe RAID drives, so it's not hardware. Premiere seems to just be fickle like that. A new version will come out and a new problem will present itself. All you can do is hope Adobe fixes it in the next update.

Legend
May 18, 2021

editing software is a complicated beast and all sorts of things can cause problems many of which are not adobe's fault.   There are many troubleshooting steps to take which may help you solve your problem.  If you want to pursue this, start a new thread and provide the usual info and we can try and figure out what's going on.  I worked in Premiere 2020 without any serious issues on both an ancient macbookpro (2012) besides the fact that the lumetri scopes no longer appeared and a relatively new windows custom build.  I'm now working in Premiere 2021 without any serious issues on both systems.

Inspiring
May 20, 2021

So how is the T2 chip a problem exactly? Maybe you should let Adobe know. It's installed in all the new products from the biggest computer manufacturer in the world, after all. They might want to figure out how to get their software to run well on those.

 

The Mac Pro could be made out of swiss cheese and spare Cuisinart parts. If Adobe claims their software is compatible, it should work. Full stop.

 

"Nvnec?" You know all Macs use AMD only right? You also know that the 2019 Mac Pro has standard PCIe slots, just like a PC? And this feature is very much unlike the 2013 Mac Pro? Is Mac hardware "funky" to you just because you can't buy it at a MicroCenter?

 

I already posted a link to my earlier problem, you can see where Adobe has suddenly declined to respond with an explanation. You, similarly, seem to be declining to be helpful.

 

Premiere doesn't run well on Macs compared to the competition, this has been my experience. There is nothing to argue about. I linked directly to a specific bug in the program with video proof and you still want to blame Apple, incredibly. No need to respond unless you want to be helpful.


Benwinter

Keep in mind I stated the Mac Pro is an oddity. You decided to prove me wrong and waste a lot of time. I say stop with your fallacious arguments and concentrate on resolving your problems. Not all the PCIE slots in the Mac Pro are genric PCIE slot requiring a modified chipset. Apple is not using a standad chipset.

Who's fault is it that the Mac Pro cannot make use of Nvidia products? Do you blame Nvidia or Apple? Shouldn't Nvidia  have to run on Apple hardware like Adobe? As I stated enough with your fallacious arguments.   

Play H.264 using FCPX and Premiere Pro and check your stats. Is the T2 chip encoding or decoding? I don't doubt FCPX can make use of the T2 chip. That being said there is no need for the Apple to have the T2 chip for encoding and decoding when Nvenc and Quick Sync work great (more or less). For the record sometimes Nvenc can cause Problems. On the PC side we say dissable Nvenc and see what happens. Could the T2 chip cuase problems? Perhaps it can but who knows for sure? You have deicded it cannot cuase problems. Simply adding 3rd party audio and video devices can have in impact on Resolve, Avid and FCPX. 

That being said the video below has nothing to do with Adobe. Do you blame AMD or Apple? What is causing the problem? Is it the funky chipset? Is it the T2 chip? What is your best guess? Are you as upset at AMD as Adobe after watching the video below? Should all AMD GPU work flawless on the Mac Pro?  As I stated there are funky things associated with the Mac Pro that are a non issues on the PC side. I have yet to see a PC go into sleep mode and have the GPU rev out at 100%. If it affected one PC it would effect many and a recall would be made. Apple will have to fix the problem below because AMD will not recall the GPU just becuase it does not work on the Mac Pro nor should they. Do you comprende Mi Amigo?  The video below demonstrates just because the Mac Pro has PCIE slots does not mean they work with generic PCIE devices that work on PCs from Dell and HP. Apple only recommends Apple certifed hardware be installed. On the PC side I don't have to use ASUS or Gigabyte certified hardware. Do you see my point? Can you now finally stop with your fallacious arguments and focus on getting your Mac Pro working? Did you try selecting no input for audio As I stated show us your stats. That can help us find any issues with your system. There may not be an issues but who knows for sure until you check? 

https://youtu.be/U-6SqlGY_yg


Inspiring
May 18, 2021

For audio hardware you can select no input. If you edit H.264 you shoud check to see if Quick Sync is encoding and decoding. I think iStats can do that.

Jeff Bugbee
Community Expert
Community Expert
May 18, 2021

Is your footage VFR by any chance?

Participant
January 17, 2021

I've actually tried both of those already, and it didn't fixed anything for me. But I really appreciate the reply! Thank you! Hopefully I can find a solution to this super frustrating problem.