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Participant
January 9, 2021
Question

Playback play/stop lag ever since 2020 update

  • January 9, 2021
  • 4 replies
  • 6306 views

Playback commands have been super laggy ever since I updated to the 2020 version. Playback continues to play for about 3-4 seconds after stopping it. It happens about a 4th of the time, but it's enough to slow my editing way down. Starting playback is the same way. It doesn't matter whether I'm on my 2019 MacBook Pro or my 2017 iMac, it still struggles. I'm on a super fast system with my footage, app, and media cache all on separate thunderbolt SSD drives, so I shouldn't be having this problem. I can't figure it out. Any suggestions would be greatly appreciated.

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4 replies

Inspiring
May 18, 2021

Yes, I have this problem too. And I'm on a Mac Pro 2019 tower, with proxy footage on NVMe RAID drives, so it's not hardware. Premiere seems to just be fickle like that. A new version will come out and a new problem will present itself. All you can do is hope Adobe fixes it in the next update.

Legend
May 18, 2021

editing software is a complicated beast and all sorts of things can cause problems many of which are not adobe's fault.   There are many troubleshooting steps to take which may help you solve your problem.  If you want to pursue this, start a new thread and provide the usual info and we can try and figure out what's going on.  I worked in Premiere 2020 without any serious issues on both an ancient macbookpro (2012) besides the fact that the lumetri scopes no longer appeared and a relatively new windows custom build.  I'm now working in Premiere 2021 without any serious issues on both systems.

Inspiring
May 20, 2021

Benwinter,

I am being honest and even provided and example of an AMD GPU not working on the Mac Pro but it works on the PCs. I think you are very upset that I demostrated that the Mac Pro is not perfect. The Apple Mac Pros are always an oddity. Of course Adobe wants Premiere Pro to work on the Mac Pro but it might require some extra effort. Keep in mind problems can occur when using a Dell or HP. Adobe is trying to write code for the M1. The M1 is a new product and may have bugs in the beginning. 

I stated dissabling Nvidia's Nvenc can help sometimes.  That could be a Premiere Pro bug or a driver issue from Nvidia. Could dissabling the T2 chip help? I don't know but neither do you. That is my point. I am making a comparison I am not saying your Mac Pro has Nvenc. I will say if HP used proprietary motherboards with odd PCIE slots and a one of a kind chipset as well as some weird R5 chip like the T2 chip it would add elements to the eqaution when trouble shooting. That is true and that is all I have said from the very start. I have never stated Premiere Pro does not have bugs. We all know Premier Pro has bugs. That being said Nvenc and the T2 chip are supposed to work but sometimes they don't. Do you finally get it? 

Keep in mind you are posting fallacious arguments more than anything else. I am simply responding to what you are posting. 


The Vega II Duo is an AMD GPU that was designed specifically for the Mac Pro by AMD. So its compatibility is guaranteed. You can't get hardware more certified than something that was designed specifically for the computer it's being used in. I'm not trying to use a PC graphics card in my Mac. I'm using what came with the computer. So the video you posted is irrelevant. 

 

I find it hilarious that you consider Macs an "oddity" when the chances of any two PC builders having the exact same configuration is close to zero. Meanwhile Mac Pros only come in one flavor and two kinds of graphics cards. If you develop software for Apple hardware, your job is easy. Make it work on one Mac, it will work on all of them.

 

There is nothing "odd" about my Mac Pro. If you bought a Mac Pro from Apple, you have the exact same computer as I do. So if the T2 chip were an issue, then Adobe would have caught the problem when they tested their software on a Mac with a T2 chip. 

 

So even if this were a T2 chip issue, it would still be an Adobe problem, as any Mac software development means dealing with T2 chips.

 

Would you like a video demonstrating how Premiere slows down when the Essential Graphics panel is left open? And the scores of people who have come to this forum to complain about it as well? Tell me how that's Apple's fault.

Inspiring
May 18, 2021

For audio hardware you can select no input. If you edit H.264 you shoud check to see if Quick Sync is encoding and decoding. I think iStats can do that.

Jeff Bugbee
Community Expert
Community Expert
May 18, 2021

Is your footage VFR by any chance?

Participant
January 17, 2021

I've actually tried both of those already, and it didn't fixed anything for me. But I really appreciate the reply! Thank you! Hopefully I can find a solution to this super frustrating problem.