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June 9, 2017
Answered

Please Cancel My Premiere Membership

  • June 9, 2017
  • 2 replies
  • 558 views

I tried canceling my adobe premiere pro membership because I had accidentally bought it on an old adobe account and on the recent one that I used and I was certain that I canceled I tried canceling my adobe premiere pro membership because I had accidentally bought it on an old adobe account and on the recent one that I used and I was certain that I canceled it before the 14 days so that I would not be tried but I never received an email saying I had. I double checked today and It turns out my cancellation was never received and that If I want to cancel my subscription it will COST MORE THAN $100. THIS IS OUTRAGEOUS!! Please cancel my subscription and refund me as soon as possible!!it before the 14 days so that I would not be tried but I never received an email saying I had. I double checked today and It turns out my cancellation was never received and that If I want to cancel my subscription it will COST MORE THAN $100. THIS IS OUTRAGEOUS!! Please cancel my subscription and refund me as soon as possible!!

    This topic has been closed for replies.
    Correct answer John T Smith

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    2 replies

    kulpreet singh
    Inspiring
    June 9, 2017

    Hi je81184016,

    Please get in touch with the Adobe Support.

    John already shared all the details (above).

    Let me know if you need more information.

    Thanks,

    Kulpreet Singh

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    June 9, 2017

    This is an open forum, not Adobe support... click below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    https://helpx.adobe.com/contact/support.html#support-anchor