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PluralEyes extension not showing up in Premiere pro 2021

Community Beginner ,
May 18, 2021 May 18, 2021

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So i just downloaded the 2021 version and just like in the 2020 version the plural eyes not showing up. I already uninstalled the program and my pc. Any help out there?

TOPICS
Audio , Crash , Editing , Error or problem , Export , Formats , Freeze or hang , Import , Performance , User interface or workspaces

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correct answers 1 Correct answer

Community Beginner , Jun 01, 2021 Jun 01, 2021

According to Red Giant support, it seems they want to manually add pluraleyes through Finder: 

 

Close Adobe Premiere. 

 

Open a Finder window and click Go > Go to Folder. Then paste in this file path: /Library/Application Support/Adobe/CEP/extensions/

 

Now, download and extract this file: <Mod Note: For your own security, kindly download any ancillary file for this software from Red Giant. You can also try updating Plural Eyes. Sorry!> 
 
Now drag and drop that extracted folder to
...

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New Here ,
May 21, 2021 May 21, 2021

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Same here. Did you find a fix yet?

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Community Expert ,
May 21, 2021 May 21, 2021

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Might want to open a ticket at Red Giant.

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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no i didn't, still not syncing

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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They also said "Actually, the easiest instructions for people to follow in that context will likely be installing CC 2020/2021 at the same time, then installing Pluraleyes, then uninstalling CC 2020. I just use these steps because they seem to be easier in a step by step context like this."

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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According to Red Giant support, it seems they want to manually add pluraleyes through Finder: 

 

Close Adobe Premiere. 

 

Open a Finder window and click Go > Go to Folder. Then paste in this file path: /Library/Application Support/Adobe/CEP/extensions/

 

Now, download and extract this file: <Mod Note: For your own security, kindly download any ancillary file for this software from Red Giant. You can also try updating Plural Eyes. Sorry!> 
 
Now drag and drop that extracted folder to the above file path (/Library/Application Support/Adobe/CEP/extensions/).
 
Now open Premiere. It should be there in windows > extensions 

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New Here ,
Jun 11, 2021 Jun 11, 2021

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Thanks! This worked.

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Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Worked!! Thnx!!!

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Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Path in Win10 is C:\Program Files (x86)\Common Files\Adobe\CEP\extensions

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Community Beginner ,
Aug 23, 2021 Aug 23, 2021

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This link is blocked, where else can I find it?

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Community Expert ,
Aug 23, 2021 Aug 23, 2021

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The link still works, copy the whole thing, replace the [dot][com] with a literal ".com" and paste into a browser

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Community Beginner ,
Aug 23, 2021 Aug 23, 2021

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Thank you!

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Community Beginner ,
Mar 05, 2022 Mar 05, 2022

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They deleted the link. Do you mind providing please. Thx

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New Here ,
Mar 12, 2022 Mar 12, 2022

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What was the link to download? I'm having the same issue. 

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Explorer ,
Sep 03, 2021 Sep 03, 2021

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Man! Thank you so much! Worked here!

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New Here ,
Sep 08, 2021 Sep 08, 2021

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Thank you, 

It worked!

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New Here ,
Sep 20, 2021 Sep 20, 2021

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I am not seeing the folder labeled CEP. Has this changed for anyone else?

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Community Beginner ,
Sep 20, 2021 Sep 20, 2021

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Still there in Win10.

 

Check this post about not finding CEP folder, in case it helps:
https://community.adobe.com/t5/exchange-discussions/cep-folder-missing/td-p/6377661 

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New Here ,
Sep 28, 2021 Sep 28, 2021

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Is the link and file also for mac? I copied and pasted the link and it's 5 folders in a com.redgiant.pe4 drive. Which one do I use to put into the extentions folder? 

 

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New Here ,
Nov 03, 2021 Nov 03, 2021

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You are awesome!  Thank you!

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Thank you so much!!!

 

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New Here ,
Jan 02, 2022 Jan 02, 2022

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Yes! Worked on Premiere v 22.1.2. on a mac. At first this looked too complicated so I didn't bother but it was actually easy. So glad to have the extension back again in Premiere. Thank you!

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Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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Thank you!

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New Here ,
Feb 25, 2022 Feb 25, 2022

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Worked like a charm! 

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Community Beginner ,
Mar 05, 2022 Mar 05, 2022

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Can you provide this link for me. Adobe deleted it. Thx

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