PluralEyes extension not showing up in Premiere pro 2021

Forum|Forum|4 years ago
May 18, 2021
5 replies
38430 views

So i just downloaded the 2021 version and just like in the 2020 version the plural eyes not showing up. I already uninstalled the program and my pc. Any help out there?

Correct answer defaultjgwknvqk4sc7

According to Red Giant support, it seems they want to manually add pluraleyes through Finder:

Close Adobe Premiere.

Open a Finder window and click Go > Go to Folder. Then paste in this file path: /Library/Application Support/Adobe/CEP/extensions/

Now, download and extract this file: <Mod Note: For your own security, kindly download any ancillary file for this software from Red Giant. You can also try updating Plural Eyes. Sorry!>

Now drag and drop that extracted folder to the above file path (/Library/Application Support/Adobe/CEP/extensions/).

Now open Premiere. It should be there in windows > extensions

mikael Salvino

Participant

Hi. can you share the link to the PluralEyes connector?

A

adamb77861596

Participant

Just talked to Red Giant. They had me uninstall Pluraleyes, install Premiere Pro v. 14.9 alongside the latest version, and then reinstall Pluraleyes. Then it showed up in the Premiere extensions in the latest version (15.2) and I was able to uninstall PP v. 14.9. I guess they're still working on getting it updated.

S

Sourath

Participant

Awesome! It worked for my Premiere 2022 as well! Thanks man!

D

defaultjgwknvqk4sc7

Participant

just put in a ticket with red giant 6.1.2021 - will repost if they respond. Having the same issue.

Jeff Bugbee

Community Expert

Has Red Giant released a version compatible with CC2021? At a minimum, you can try downloading the latest PluralEyes version from their site and installing it (after CC2021 was installed, of course)

A

adamb51274655

Participant

Same here. Did you find a fix yet?

D

defaultjgwknvqk4sc7Correct answer

Participant

According to Red Giant support, it seems they want to manually add pluraleyes through Finder:

Close Adobe Premiere.

Open a Finder window and click Go > Go to Folder. Then paste in this file path: /Library/Application Support/Adobe/CEP/extensions/

Now, download and extract this file: <Mod Note: For your own security, kindly download any ancillary file for this software from Red Giant. You can also try updating Plural Eyes. Sorry!>

Now drag and drop that extracted folder to the above file path (/Library/Application Support/Adobe/CEP/extensions/).

Now open Premiere. It should be there in windows > extensions