PluralEyes extension not showing up in Premiere pro 2021

Community Beginner ,
May 18, 2021 May 18, 2021

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So i just downloaded the 2021 version and just like in the 2020 version the plural eyes not showing up. I already uninstalled the program and my pc. Any help out there?

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Audio, Crash, Editing, Error or problem, Export, Formats, Freeze or hang, Import, Performance, User interface or workspaces

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correct answers 1 Correct answer

Community Beginner , Jun 01, 2021 Jun 01, 2021
According to Red Giant support, it seems they want to manually add pluraleyes through Finder:  Close Adobe Premiere.  Open a Finder window and click Go > Go to Folder. Then paste in this file path: /Library/Application Support/Adobe/CEP/extensions/ Now, download and extract this file: https://drive.google[dot][com] /drive/folders/1WL-owjdTM3NOIc_XQU7wcIXnjDI156D4?usp=sharing Now drag and drop that extracted folder to the above file path (/Library/Application Support/Adobe/CEP/extensions/). Now o...

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New Here ,
May 21, 2021 May 21, 2021

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Same here. Did you find a fix yet?

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Might want to open a ticket at Red Giant.

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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no i didn't, still not syncing

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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They also said "Actually, the easiest instructions for people to follow in that context will likely be installing CC 2020/2021 at the same time, then installing Pluraleyes, then uninstalling CC 2020. I just use these steps because they seem to be easier in a step by step context like this."

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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According to Red Giant support, it seems they want to manually add pluraleyes through Finder: 

 

Close Adobe Premiere. 

 

Open a Finder window and click Go > Go to Folder. Then paste in this file path: /Library/Application Support/Adobe/CEP/extensions/

 

Now, download and extract this file: https://drive.google[dot][com] /drive/folders/1WL-owjdTM3NOIc_XQU7wcIXnjDI156D4?usp=sharing
 
Now drag and drop that extracted folder to the above file path (/Library/Application Support/Adobe/CEP/extensions/).
 
Now open Premiere. It should be there in windows > extensions 

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New Here ,
Jun 11, 2021 Jun 11, 2021

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Thanks! This worked.

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Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Worked!! Thnx!!!

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Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Path in Win10 is C:\Program Files (x86)\Common Files\Adobe\CEP\extensions

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Community Beginner ,
Aug 23, 2021 Aug 23, 2021

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This link is blocked, where else can I find it?

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Adobe Community Professional ,
Aug 23, 2021 Aug 23, 2021

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The link still works, copy the whole thing, replace the [dot][com] with a literal ".com" and paste into a browser

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Community Beginner ,
Aug 23, 2021 Aug 23, 2021

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Thank you!

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Explorer ,
Sep 03, 2021 Sep 03, 2021

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Man! Thank you so much! Worked here!

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New Here ,
Sep 08, 2021 Sep 08, 2021

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Thank you, 

It worked!

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New Here ,
Sep 20, 2021 Sep 20, 2021

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I am not seeing the folder labeled CEP. Has this changed for anyone else?

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Community Beginner ,
Sep 20, 2021 Sep 20, 2021

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Still there in Win10.

 

Check this post about not finding CEP folder, in case it helps:
https://community.adobe.com/t5/exchange-discussions/cep-folder-missing/td-p/6377661 

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New Here ,
Sep 28, 2021 Sep 28, 2021

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Is the link and file also for mac? I copied and pasted the link and it's 5 folders in a com.redgiant.pe4 drive. Which one do I use to put into the extentions folder? 

 

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New Here ,
Nov 03, 2021 Nov 03, 2021

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You are awesome!  Thank you!

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New Here ,
Nov 05, 2021 Nov 05, 2021

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Thank you so much!!!

 

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Has Red Giant released a version compatible with CC2021? At a minimum, you can try downloading the latest PluralEyes version from their site and installing it (after CC2021 was installed, of course)

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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just put in a ticket with red giant 6.1.2021 - will repost if they respond. Having the same issue. 

 

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New Here ,
Jul 10, 2021 Jul 10, 2021

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Just talked to Red Giant. They had me uninstall Pluraleyes, install Premiere Pro v. 14.9 alongside the latest version, and then reinstall Pluraleyes. Then it showed up in the Premiere extensions in the latest version (15.2) and I was able to uninstall PP v. 14.9. I guess they're still working on getting it updated.

Screen Shot 2021-07-10 at 10.33.13 AM.png

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Dec 05, 2021 Dec 05, 2021

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Awesome! It worked for my Premiere 2022 as well! Thanks man!

 

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