Participant

Answered

PNG with partial transparency over video - NOT working correctly

Forum|Forum|7 years ago
April 5, 2018
11 replies
2307 views

I just updated my Adobe CC including PP, PS, and AE for what it's worth...

I have a PNG in the foreground that is partially transparent, and I want a video file to play in the background. I've done this many times but now, when I export, the video does not play and the "transparent" part shows an opaque-ish blue/green tint. The problem is with the PNG layer, because when I hide that layer it goes away from the preview.

Has anyone else experienced this and is there a fix? Am I doing something wrong?

Any help appreciated.

This topic has been closed for replies.

Correct answer Vidya Sagar

Hi All,

The PNG issue is fixed with the latest update of Premiere Pro(12.1.1). Please update & let us know the status.

Bug fixes in Premiere Pro versions 12.1 and 12.1.1

Thanks,

Vidya

Vidya SagarCorrect answer

Adobe Employee

Hi All,

The PNG issue is fixed with the latest update of Premiere Pro(12.1.1). Please update & let us know the status.

Bug fixes in Premiere Pro versions 12.1 and 12.1.1

Thanks,

Vidya

masku2000

Adobe Employee

Check out today's release of Premiere Pro 12.1.1 and let us know if you are still seeing problems with PNGs.

Waldorf & Statler

Inspiring

Hi Masku2000,

the ADOBE Test Company have make the update 12.1.1 at 1 from 40 Suites.

Here is failure with the PNG's know away.

Our ADOBE Test Company test know for new ADOBE Bug's before we update the other Systems.

Greetings

Waldorf & Statler

Inspiring

Hi together,

PNG is now 2h running.

But know our artist want render the sequenze

there come a error

The Machine is a MACpro 2012 with a Nvidia Quadro 4000 GPU.

Fozzie Bär

Participant

how paid the additional work?

ADOBE want more money for the cloud,

and we have the bugs

C

createrlake

Participant

Same issue. 2013 iMac, High Sierra. 12.1 Premiere.

M

matheusb13193293

Participant

LOTS OF PEOPLE ARE HAVING THIS PROBLEM AND ADOBE DIDN'T GIVE ANY ANSWER!

I'm facing the exact same problem. I work with video editing and I have some deadlines that will be over this week. The problem started when I updated the Adobe Premiere couple days ago. I see that there's a lot of user with the same problema and Adobe simply don't answer. I tried to contact by phone but it seems that they don't give software support by phone.

Anyway, really bad Adobe support and communication from Adobe. I'm a regular client for years and now I'm starting to look for other solutions for video editing.

Hope we have answers about this problem in the next days.