Participant

Answered

Poor sound quality in timeline and export; fine in Source?

Forum|Forum|12 years ago
January 15, 2014
7 replies
63231 views

Hello all.

Newbie to Pr but experienced pro in digital audio. I'm stumped and know I'm just missing something somewhere.

I've made a music video for one of my songs. The graphics are all done (in AE), imported to Pr and eveything looks great. I import the final mix of the audio and it sounds very low quality when played from the timeline and in the final output, regardless of format (I've tried several presets and custom settings as well). I played around and noticed that the audio sounds fine when played from the Source window inside Premier.

The Pr session is comrised of 18 video tracks (not all playing at once, of course) and one stereo audio track.

I've tried re-exporting the audio from Logic at different bit depths, sample rates and file formats (mp3, wav, AAC, etc) but the results are the same every time: Source (Pr)sounds fine, Logic output sounds fine, rendered / timeline playback sounds like very low quality mp3 and final product sounds just as bad.

I've tried everything I can think of. I hope one of you can show me what I'm missing.

TIA!

Mark

Premier Pro CC

Processor 2 x 2.8 GHz Quad-Core Intel Xeon

Memory 8 GB 800 MHz DDR2 FB-DIMM

Graphics ATI Radeon HD 2600 XT 256 MB

Software OS X 10.9.1 (13B42)

Correct answer marcink10470355

I think i found better solution for that. I had the same problem and after 3h of traying to do sth i found that my audio sequence settings (right click on sequence > audio is second segment) don't much to audio settings. I change Sample Rate in sequence settings to much witch my audio track and it helps. Greetings from Poland!

M

Marcelo Aires

Participant

Try to nest everything inside the current sequence, delete this nested sequence on your current timeline and access this nested sequence by searching it on the project window. the audio quality may be fix

K

Kaiseye

Participant

I finally fixed my issue with tinny sound in the sequence timeline by balancing the audio manually.. the channels were mixed evenly in the source media player but once dropped into the timeline they glitched all the way to the -100 Left speaker in the mix? I had to move the toggle on each channel one at a time from L to R until they were balanced in the middle at 0! Such a weird glitch! That finally fixed the tinny muffled sound for me! Good luck!

M

MAXDRIN294929528j9z

Participant

I too had the issue but its just simple. just change the sample rate.
step by step
click on sequence in top side
choose sequence settings
in there when you look at the audio side you can see sample rate
click that and max it to the highest hz 🙂

M

mert cany68756743

Participant

Still trying to solve that issue. At windows player sound is perfect in premiere it crushes at high notes.

I checked sample rate. It is 64kb/s.

Can someone help me? I tried to change sample rate at premiere it didnt work.

M

mert cany68756743

Participant

I also tried it at another software. Same problem...

D

default82qklz05ladm

Participant

Ok so here what I just figured out. I'm using Dell monitors and display cables not HDMI or VGA and my speakers were plugged in the back of the computer as usual. I had to plug my speakers into the port in back of 1 of my monitors and the disable all other audio sources. And BAM audio problem solved. I'll post this in some of the other threads, so maybe it will help others with this issue. Omg I'm so happy right now!

marcink10470355Correct answer

Participant

I think i found better solution for that. I had the same problem and after 3h of traying to do sth i found that my audio sequence settings (right click on sequence > audio is second segment) don't much to audio settings. I change Sample Rate in sequence settings to much witch my audio track and it helps. Greetings from Poland!

B

brechts11143680

Inspiring

You saved my life.

Regards from Hellgium

S

SÉKUXRIOUS

Participant

Hello guys, had this bad audio in my headphones all the time.. Figured out how to do it :

Go to Premiere Pro CC > Preferences > Audio Hardware in Mac (should be similar in windows).

Use the following settings :

Default input : Built-in microphone

Default output : (can be anything)

Master clock : (can be anything)

I/O buffer size : 512 and above (512 should be default)

Sample Rate : 44100 HZ (must be)

and bam! The audio works neat now..

ShotbySEKU

E

EpicProduction8

Participant

Yeah, thats what i assumed it was, but premiere wont let me push it beyond 16000hz. I've also tried changing the device playback within mac midi editor, which also wouldnt let me change it to 44,100. Once premiere is closed, the issue is not evident and deals directly with premiere. Do you know of a work around?

M

mstegner

Community Manager

Set your input to "No Input" and see if you can then set the sample rate to 44.1k or 48k. Are you using blue tooth headphones? if you are this is probably a byproduct of the headphones running in a very low sample rate for the microphone to work.

shooternz

Legend

WHat are the audio export settings that accompany the video preset you chose or made.?

What are your Project Sequence Settings?

T

tekhed23Author

Participant

Thank you for the reply!

I was experiencing the same results no matter what export settings I used. Plus the poor sound quality was present in the timeline itself, without even exporting the project.

I finally threw my hands up, started a completely new project, drug the same audio file in... sounded fine. Copied / Pasted the video clips from the original, broken project and boom, eveything is fixed. Yeah, corrupted Pr file it turns out. All I had to do was start a new project and import all the old components.

I've had to do this in Logic a lot (increasingly, these days). I just wish I'd tried it 10 hours earlier! Ha.

Anyway, problem solved, and thanks very much!

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