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1

PP Captions not showing transcript until restarted - bug or glitch or just me?

Explorer ,
Aug 30, 2023 Aug 30, 2023

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Hi All,

 

Just curious as I cannot find any info about this online. Do others have this?

 

TLDR - A youtube video explaining my issue - https://youtube.com/shorts/-lqVrmT3qHY

 

In Premiere Pro (23.6.0) when in the caption workspace, under Transcript on the Text Panel, if you're transcribing an audio track that hasn't been transcribed yet (because who uses automatic transcription when it's recognising camera audio and soundtracks rather than my Zoom recordings) - that it doesn't show up anything after clicking transcribe until you restart PP.

 

Sometimes (as I assume it's supposed to all the time) it loads the text in pretty darn quickly into the text transcript panel, but as of late you have to restart every single time it's a new audio file being transcribed before it appears in the panel.

 

Now it does nothing until you close down and restart, but when working on 10 timelines like I am, each with their own captions, it's a LOT of wasted time restarting Premiere Pro.

 

Is this just me or if this is a bug, please fix in the new updates.

 

Thank you!!

 

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Community Expert ,
Aug 30, 2023 Aug 30, 2023

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@BillyCollinsTTP,

 

I see what you mean. The expected behavior is that, even if you only pick one of the untranscribed sources, when it finishes transcribing the transcription should appear in the Sequence view of the Trancript panel.

 

The issue is probably that when audio tracks overlap, the only one that is active in the transcript is the higher audio track (e.g. you see the transcript for track 1 but not track 2). If they don't overlap, no problem. You can temporarily see the lower track by muting the higher track.

 

If you don't want to hear the other audio, you can just mute that track.

 

If you want to hear the other tracks, but only want the .wav track audio, just move them so it is the higher track.

 

It is odd, because as long as the clip is untranscribed, it shows in the list of clips. As soon as it is transcribed, it does not show.

 

Congrats on finding the Progress Dashboard! Very handy tool.

 

Side issue you can help me with. I do not see a way to scrub the Youtube shorts format. When using videos for the forum, I often need to go back and forth in the video. Is there a way? I can pause/resume. I can start over by going down to the next short and back.

 

Thanks!

 

Stan

 

 

 

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Explorer ,
Aug 30, 2023 Aug 30, 2023

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Thanks Stan! By the sounds of it, it's a bug and hopefully one they can fix.

 

Sadly there is no way of scrubbing through a Youtube Short. My only comment would be to open it on your phone, screen record it and then scrub from camera roll, but that's only worth the hassle if you're scrubbing a lot.

 

Cheers!

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Adobe Employee ,
Sep 15, 2023 Sep 15, 2023

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Hi @BillyCollinsTTP 

thanks for sharing the screen recording, this is useful.

 

Like Stan already mentioned, the zoom clip has been transcribed, now we need to find out why it's not showing up in your sequence transcript. Is the Audio of the zoom clip on a muted audio track, or is it on audio track A2 and you have something else on audio track A1?

 

Another idea that might not fix the bug but for now could give you a quicker workaround: instead of closing and re-opening Premiere Pro, can you just close and re-open the Text panel – does this update the sequence transcript and you see the content of the zoom clip?

 

Best,

Kerstin

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Explorer ,
Sep 15, 2023 Sep 15, 2023

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Thanks for the reply Kerstin!

 

Not on a muted track, on a track that's solo'd , A2. A1 is the raw camera audio that's either muted or not-solo'd.

Sadly closing the text panel or changing workspace don't fix this issue.

 

Thanks!

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Adobe Employee ,
Sep 15, 2023 Sep 15, 2023

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Do you mute the raw camera audio by muting the whole track of by lowering the volume of the clip individually?

Would it be possible to share a screenshot of you timeline and the clips for which you expect to see the transcript?

 

Thanks,

Kerstin

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Community Expert ,
Sep 15, 2023 Sep 15, 2023

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Billy,

 

Thanks for continuing to be so responsive.

 

> Not on a muted track, on a track that's solo'd 

 

Just FYI, soloing does not work for revealing transcripts. The higher tracks must be muted. I'm not suggesting this fixes anything; it is just something I learned when testing all this. From another post: "...when an audio track is muted it "turns off" that transcript. "Solo" on a lower-ranking track does not have the same effect."

 

Stan

 

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