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Participant
June 20, 2023
Answered

ppro panel install error: -411

  • June 20, 2023
  • 1 reply
  • 405 views

I'm trying to package and install a CEP Panel for Adobe Premiere Pro.

However, I encountered an error with code -411.

I'm unable to find information about this error code.

please help me.

 

- MacOS Ventura 13.4

- Adobe Premiere Pro 2023

 

My Panel Structure is like this.

 

# certification
./ZXPSignCmd-64bit -selfSignedCert US NY MyCompany MyCommonName abc123 MyCert.p12

>> success

 

# sign
./ZXPSignCmd-64bit -sign MyPanel/ MyPanel.zxp MyCert.p12 abc123 -tsa http://timestamp.digicert.com/

>> success

>> MyPanel.zxp has created.

 

# install
./UnifiedPluginInstallerAgent --install /Users/user/dev/etri_2023_plugin/MyPanel.zxp

Installing extension with file path = /Users/user/dev/etri_2023_plugin/MyPanel.zxp
Failed to install, status = -411!

 

 

 

 

This topic has been closed for replies.
Correct answer jaehong30555298v2vd

I solved the problme. the manifest file was wrong.
Thank you!

1 reply

Bruce Bullis
Legend
June 21, 2023

-411 = "Compatible Creative Cloud app not found."

In your extension's manifest, what version(s) of PPro does it say it supports? (you can find it in the <HostList> section)

jaehong30555298v2vdAuthorCorrect answer
Participant
July 5, 2023

I solved the problme. the manifest file was wrong.
Thank you!