Prem Pro CS6 won't play videos

Forum|Forum|5 years ago
October 22, 2020
5 replies
849 views

When I drag & drop the video into the sequence, and then press spacebar to play, nothing happens. Tried pressing play too, same issue. I have tried multiple videos, same thing is happening. I currently cannot edit any videos due to this error.

Also, when I close the application, I have to open task manager to end task as it starts not responding

This is what I have tried to fix the issue, with no luck:

- Run in Win7 compatibility mode

- Turn off full-screen optimisation

- Force it to run as Admin

- Reinstalled GPU drivers (clean install)

- Made sure that Prem Pro was up-to-date

- Reinstalled the whole of my CS6 bundle

- Ran my PC in safe mode

- Cleared the cache and media cache for Prem Pro/Adobe

- Made sure my Windows it up-to-date

Error or problem

This topic has been closed for replies.

Correct answer TheForfeef

I would just like to comment that none of the fixes below worked at all. I deleted all of my files related to Adobe Prem Pro in my [users] file (the path will look like C:\Users\[name]\Documents\Adobe\Premiere Pro - unless you've changed this), and it started working again.

T

TheForfeefAuthorCorrect answer

Inspiring

I would just like to comment that none of the fixes below worked at all. I deleted all of my files related to Adobe Prem Pro in my [users] file (the path will look like C:\Users\[name]\Documents\Adobe\Premiere Pro - unless you've changed this), and it started working again.

Stan Jones

Community Expert

I find it odd that nothing appears in the source monitor nor the program monitor. Do you see the video in Handbrake or other players?

So to test, in the PR Project Panel, double click on the handbrake video. It should open in the Souce Monitor. Does anything show in the Source Monitor?

You are creating an HDV 1440x1080 sequence. Your original video is 1280x720 and and converted in Handbrake is 1276x720.

In the PR Project Panel, right click on the handbrake video and pick "New Sequence From Clip" - this ensures the clip and the sequence match. Does anything show in the Program Monitor for that sequence?

Stan

T

TheForfeefAuthor

Inspiring

So I have tried this with mutlitple videos. Tried with the correct settings etc (PremPro does prompt me to change sequence settings, which I do as well). I have even tried this with videos rendered from PremPro and recordings that have worked in the past.

All the videos play okay on any other media player.

I have spoken to my works PremPro Pro and he is stumped by my issue.