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mwbfield
mwbfield
Participant
November 9, 2022
Question

Premere Pro 2023 not opening

  • November 9, 2022
  • 1 reply
  • 1763 views

This morning I went to begin editing and discoverddc that Premiere Pro 2022 was no longer in mt Apps folder and seems to have been replaced by Premiere Pro 2023, something I did not intiate. Problem is, Premiere Pro 2023 won't open. WTF?

    This topic has been closed for replies.

    1 reply

    R Neil Haugen
    R Neil Haugen
    Legend
    November 9, 2022

    As a user, you need to check and set the options for updates in the Creative Cloud desktop app to your liking.

     

    By default, it is set on installation to both auto-update the CC app itself (which is good) and auto-update and remove previous app versions for the CC apps. Which ... is not good.

     

    So you need to go to the CC app prefs, and deselect auto-update of applications.

     

    And when you do install an update, make sure to uncheck 'remove prior versions'.

     

    And of course, you can reinstall 2022 from the CC app, go to the 3-dot menu to the right of the line for Premiere Pro 2023.  Make sure the option for show previous versions is selected, and ... install Pr2022.

     

    Neil

    Everyone's mileage always varies ...
      mwbfield
      mwbfieldAuthor
      Participant
      November 10, 2022
      Thanks!

      Sent from my iPhone
      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      November 10, 2022

      Most users tend to skip looking through the preferences of the CC desktop app.

       

       

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