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Premere Pro 2023 not opening

New Here ,
Nov 09, 2022 Nov 09, 2022

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This morning I went to begin editing and discoverddc that Premiere Pro 2022 was no longer in mt Apps folder and seems to have been replaced by Premiere Pro 2023, something I did not intiate. Problem is, Premiere Pro 2023 won't open. WTF?

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Editing , Error or problem

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Community Expert ,
Nov 09, 2022 Nov 09, 2022

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As a user, you need to check and set the options for updates in the Creative Cloud desktop app to your liking.

 

By default, it is set on installation to both auto-update the CC app itself (which is good) and auto-update and remove previous app versions for the CC apps. Which ... is not good.

 

So you need to go to the CC app prefs, and deselect auto-update of applications.

 

And when you do install an update, make sure to uncheck 'remove prior versions'.

 

And of course, you can reinstall 2022 from the CC app, go to the 3-dot menu to the right of the line for Premiere Pro 2023.  Make sure the option for show previous versions is selected, and ... install Pr2022.

 

Neil

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New Here ,
Nov 09, 2022 Nov 09, 2022

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Thanks!

Sent from my iPhone

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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Most users tend to skip looking through the preferences of the CC desktop app.

auto update.png

 

 

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Community Expert ,
Nov 10, 2022 Nov 10, 2022

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LATEST

The single most dangerous setting in ALL of the Creative Cloud process ...

 

Neil

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