Skip to main content
Inspiring
March 7, 2022
Answered

Premier gets stuck at 75% every time and enven encoder.

  • March 7, 2022
  • 4 replies
  • 2398 views

I cant figure out why premier gets stuck and crashes every time it gets to 75 percent of a 2:20 seconds video. nothing crazy.

This topic has been closed for replies.
Correct answer diego2347620728py

I finaly found the solution, the issue rely on Premier Pro Version 22.1.2 That has a bug in the Bridge talk with the grahics card Nvidia RTX Variants. Downgrading to 22.0 did the trick. Thanks for the halp and answers.

4 replies

diego2347620728pyAuthorCorrect answer
Inspiring
March 10, 2022

I finaly found the solution, the issue rely on Premier Pro Version 22.1.2 That has a bug in the Bridge talk with the grahics card Nvidia RTX Variants. Downgrading to 22.0 did the trick. Thanks for the halp and answers.

Kartika Rawat
Community Manager
Community Manager
March 7, 2022

Hi there!

Sorry to hear that. Could you provide your system details (OS, CPU, RAM, GPU)? Does it happen with a specific project?

 

Thanks,

Kartika

Inspiring
March 8, 2022

Its a Hp Z Fury Xenon  W-10885M 64GB Ram Quadro 5000 M 12 GB

Kartika Rawat
Community Manager
Community Manager
March 9, 2022

Thanks for the details. What type of effects did you use to capture footage? Do you have any third-party plugins?

 

Kartika

chrisw44157881
Inspiring
March 7, 2022

might be bad media. try encoding media to prores/dnxhd first before exporting.

Inspiring
March 8, 2022

I try to use encoder and it wont advance is the same drama.

chrisw44157881
Inspiring
March 9, 2022

try transcoding your media with free shutter encoder to prores/dnxhd first and then see if that makes premiere happy on export.

Peru Bob
Community Expert
Community Expert
March 7, 2022

What is on the timeline at that point?

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Inspiring
March 8, 2022

The drivers are Qadro Drivers for the RTX 5000M and it get stuck from a video of 2:18 at 1:45

 

Inspiring
March 8, 2022

2 TB M.2 and 64 Ram 12 Gb video Intel Xeon W 10885M