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Participant
August 30, 2020
Question

Premier pro 2020 won’t open!

  • August 30, 2020
  • 2 replies
  • 155 views

Hi all, 

 

I have premier pro 2020 installed on my Mac.

 

when I go to open premier all that currently happens is the wheel of death on the opening page of premier pro where the project files should be? Nothing else happens. 

I have reset preferences. Reinstalled premier.

 

Any advice on a solution would be greatly received!?

 

Many thanks,

 

Ed

 

This topic has been closed for replies.

2 replies

MarekMularczyk
Community Expert
Community Expert
August 30, 2020

Has it been happening for some time? Or have recently updated Premiere?

Are you running the latest version?

Adobe Community ExpertAdobe Certified Professional
Legend
August 30, 2020

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card.  

Was it PP2020 working previously or is this just after an update?  Have you tried resetting preferences and clearing cache?