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Participant
December 17, 2019
질문

Premier pro app freeze blank screen

  • December 17, 2019
  • 1 답변
  • 287 조회

hi everyone as soon as i start the app its loading and then a blank screen appears and freezes 

이 주제는 답변이 닫혔습니다.

1 답변

Community Expert
December 17, 2019

Maybe try re-setting your preferences.

With the app closed hold down shift/control/alt on Windows or shift/command/option on Mac and open the app while holding the keys down. After the OS confirms changes wit you release the keys and see if this solves the oroblem.

Participant
December 17, 2019

no luck doesnt seem to work same issue