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New Participant
December 17, 2019
Question

Premier pro app freeze blank screen

  • December 17, 2019
  • 1 reply
  • 287 views

hi everyone as soon as i start the app its loading and then a blank screen appears and freezes 

This topic has been closed for replies.

1 reply

Community Expert
December 17, 2019

Maybe try re-setting your preferences.

With the app closed hold down shift/control/alt on Windows or shift/command/option on Mac and open the app while holding the keys down. After the OS confirms changes wit you release the keys and see if this solves the oroblem.

New Participant
December 17, 2019

no luck doesnt seem to work same issue