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AloneWith!aDrone
Participant
October 25, 2022
Question

Premier Pro Crashes when deleting Mask Nodes

  • October 25, 2022
  • 2 replies
  • 555 views

Hello!

I have a really complicated transition I am trying to do with the camera moving through a hole in rock (unever, jagged, changing), that is requiring a lot of frame by frame masking. 

At some point the masks have become a right mess, with nodes stacking ontop of each other or some frames having extra nodes and the frames either side of it not having them. This makes the mask 'wave' at the edges, which im trying to tidy up but these extra nodes are getting in the way. If I hold ctrl and click the node to delete it, on any node, on any frame; premier pro crashes. 

Sometimes it crashes straight to desktop, other times it gives and error report then crashes. Either way, I cant work with these masks any longer and its driving me nuts. Any suggestions to overcome this please?

This topic has been closed for replies.

2 replies

Ann Bens
Community Expert
Community Expert
July 21, 2023

When making a mask manually, do not add or subtract nodes.

Figure out how many nodes you need and stick to those.

 

If you delete a node it just for one keyframe all the rest will still have the node.

Community Expert
October 25, 2022

I would try doing your masking and mask tracking in After Effects. This will save you a lot of headaches.

philm48569207
Participating Frequently
July 21, 2023

Same problem.  PrPro (23.5.0), complicated masking, and it got really messy.  Now, it won't let me delete even a single node.  It throws a popup window with a message that... 

"a low level exception has occurred"  AEVideoFilter 15.

I intend to dive into AE, but now is not the time.

I've tried clearing cache, restarting (multiple times)...

Is there something to clear (db-wise), or some way to reset to allow deleting nodes?

Kevin-Monahan
Community Manager
Community Manager
July 21, 2023

Hi @philm48569207

You might try deleting the mask and starting over with one using fewer of these nodes. Can you try that? Sorry for the frustration.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio