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Participant
April 12, 2023
Question

Premier Pro Crashing

  • April 12, 2023
  • 2 replies
  • 344 views

I have a Nvidia Driver and it continues to crash Premier Pro 2023.  2022 works fine and I continue to go back and forth on driver versions.  The new driver continues to crash it, and the old one does also.  Any other ideas?  It also doesnt auto save which is the worst part. 

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2 replies

Peru Bob
Community Expert
Community Expert
April 12, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

Peru Bob
Community Expert
Community Expert
April 12, 2023

Are you using the Studio Driver, and not the Game Driver?

AutoSave sometimes won't work until after a manual save is done.

Participant
April 12, 2023

I am using the Studio Driver.  I try to save, but it still doesnt make a difference.