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Participant
July 2, 2024
Question

Premier Pro keeps crashing

  • July 2, 2024
  • 1 reply
  • 862 views

Hi adobe community, hope everyone's doing great. I recently joined this community because i need to ask a question regarding Premiere Pro as i'm running a bloging site and i need to create and edit videos according to my blogs. I was using free mobile application to edit my short vidoes but i switched to Premiere Pro as i found it very facinating and useful so i started using it but today when i was editing a video on [removed by moderator], it keeps on crashing like after every 3-4mins and i lost all of  my struggles editing the video and also all the Label Colours of Premiere Pro are changed into darker. so is it jus me or its a real bug that must have to be fixed? plus kindly suggest any alternative version that will help me for the time being. thankyou 

 

Regards,

Rayan watts

 
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1 reply

Joost van der Hoeven
Community Expert
Community Expert
July 2, 2024

Sorry that you are running into issues. Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Pr version? Thanks. 

FAQ: What information should I provide when asking a question on this forum?
https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027

Participant
July 2, 2024

Sure, its HP, Windows 11 Pro, Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz.

Joost van der Hoeven
Community Expert
Community Expert
July 2, 2024

Okay, now we know you have Windows system with a 4 year old processor.

Still we mis RAM, GPU, vRAM, Pr version. And also add the codec of the footage you're editing and the sequence settings.