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1

Premier Pro (latest update) Crashes when importing 20+ videos Windows 11

Participant ,
Nov 01, 2023 Nov 01, 2023

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I don't use Premier Pro as often but ya all setting is still same i would upload 100+ clips at a time but now barely 12 videos and PP would crash please help 

And yes all drivers are full updated + i even un/ reinstalled PP

Error Log and Specs attached bellow 

Windows 11
13th Gen Intel(R) Core(TM) i9-13900K
64.0 GB
NIVIDIA GEFORCE RTX 4080

I think i got enough specs please someone help it was working for the last 5 month (brand new custom built so i don't think its hardware)

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New Here ,
Nov 15, 2023 Nov 15, 2023

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same here bro 

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Participant ,
Nov 16, 2023 Nov 16, 2023

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@Eli33642840o7eu Oh snap you're getting the issue to ? let me guess windows 11 and you have the latest windows update / lightroom as well

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New Here ,
Nov 22, 2023 Nov 22, 2023

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I'm having this issue on Export from Premier Pro and Premier Pro Rush.  4090.  Just upgraded to Windows 11.

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Participant ,
Dec 03, 2023 Dec 03, 2023

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Ya I feel windows 11 buggy I got 4080 and struggle with 4k

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Community Expert ,
Dec 03, 2023 Dec 03, 2023

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I'm not having that problem. I just dropped in 33 files from one folder and 102 from another and they went in fine and quickly. All AVCs UHD .mp4's. Did you try with a new project. If a problem still, how's your drives, got enough room on them? 

 

Win 11 - 22H2; 12th gen I9; 64gb; RTX 4070; running from m.2 drives with plenty of space and one SSD.

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Participant ,
Dec 03, 2023 Dec 03, 2023

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Ya I got 2/4tb of space kinda weird usually crash during rendering when cpu gets 100% some reason it just closes 

 

Kinda same with lightroom adobe would crash when uploading and cpu gets 100% it just popped out 

 

And I play pretty high demanding games but no problems

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Community Expert ,
Dec 04, 2023 Dec 04, 2023

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Make sure you have the studio nvidia driver installed and not the game ready version. If you overclock, be sure it's not causing the crash. I actually lower my overclock during summer as my office gets more heated before I turn on the A/C. Also, head-up display programs are notoriously unstable. Some to check.

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