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Participant
October 21, 2021
Question

Premier pro latest version crashing

  • October 21, 2021
  • 2 replies
  • 334 views

No issues with this software for at least 2 year until recently

 

1. I called adobe support for help nothing they can do,I did perform a trash prefs, and cache. Running a 2013 macpro with alot ram(32 gigs). 

2. Crashing started happening whenever I upload raw footage from my  cannon 200 then when mixed in with other cams. Blade tool, cutting, ripple deleting, scrubbing, etc it will crash.

 

3. This morning it would crash from working on normal project with my other cameras. 

 

This topic has been closed for replies.

2 replies

MarekMularczyk
Community Expert
Community Expert
October 22, 2021

Are you running the latest version of Premiere?

I know this may not be an ideal solution but have you tried installing previous version?

 

Adobe Community ExpertAdobe Certified Professional
Participant
October 21, 2021
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