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Premier Pro Not Installing

New Here ,
Oct 31, 2025 Oct 31, 2025

i have a previously installed premier pro on the drive E: but the HDD external E: failed and i cant install premier pro on any other drive it just says "installation failed" i have tried uninstalling premier pro through the uninstaller but it didnt work so i used CCleaner but now even though i re-installed creative cloud its still not installing, im thinking its a registry problem as anything that wasnt on that hardrive still installs.

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Community Expert ,
Oct 31, 2025 Oct 31, 2025

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

 

Although one can install a program other than the boot drive (:\C) it is not a very good idea.

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Community Expert ,
Oct 31, 2025 Oct 31, 2025

I agree with @Ann Bens , it's not a very good idea to install programs in other than c: drive

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New Here ,
Nov 01, 2025 Nov 01, 2025

i have tried using adobe cc cleaner but that didnt work still have a error and its not even showing the name of the thing it errored on. heres the error code and error message after using the cloud cleaner.

 

Screenshot 2025-11-01 213659.png

 

 

 

Screenshot 2025-11-01 213715.png

 

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New Here ,
Nov 01, 2025 Nov 01, 2025

i have fixed it! i used the Creative Cloud Cleaner on the "All" function and reinstalled basically doing a completely clean reinstall, it has worked and im marking this as a answer and complete!

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New Here ,
Nov 01, 2025 Nov 01, 2025

one last question: if i have the C: drive partioned into a C: and D: drive would the D: drive work? its on the same physical drive

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Community Expert ,
Nov 01, 2025 Nov 01, 2025
LATEST

I'm glad you got it, Don't try the d: drive. Going old-school using drive letter partitions. I think it's a bad idea. Next time around make your c: drive bigger by removing the partition. Of course copy all your d: files off to a backup drive before you do that.

 

What possible advantage do you get out of that?

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