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Frida29163264qk7z
Participating Frequently
March 31, 2023
Answered

Premier Pro not working as it usually is, difficulties creating new projects

  • March 31, 2023
  • 2 replies
  • 832 views

Hi, I'm new to this and encountered issues that I don't know how to solve.

I've been using Premier Pro on my MacBook Air without any problems until last night.

.When creating a new project the content of the last created project remains on the screen


I've noticed a few other things how Premier Pro isnt responding as I'm used to but that is the main issue.

 

Is there any known way to fix this? Should i try re-installing Premier Pro or do you have any other advice? Thanks in advance 

This topic has been closed for replies.
Correct answer Ann Bens

Dont move files around when used in a project.

Dont work from the cloud but rather use a local drive.

Close project before opening or making a new one: two projects open at the same time can be very confusing.

2 replies

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
March 31, 2023

FAQ what info should I give....

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Frida29163264qk7zAuthor
Participating Frequently
March 31, 2023

Sorry, I'll fill in some info.

 

- I'm using the latest Update of Premier Pro 

- version 23.2.0 

- operating system MacOS Ventura 13.0.1

- not receiving any error messages 

- I first noticed the bug (if it is a bug) after moving some files around in iCloud. No idea if there is a connection between the two.


I'm very new to all of this so I'm trying to gather as much information as possible, if this isn't helpful I'll try to add more info when I get home from work.

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
March 31, 2023

I'll also add that Rush isn't working either, also since last night when I had moved the files in iCloud.


If rush is not working either your need to sort out these files first.

F
Frida29163264qk7zAuthor
Participating Frequently
March 31, 2023

Sorry I may have put this in the wrong place, apologies! 

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