Hi. I am trying to access Drag Zoom pro extension that I installed in Premiere Pro, but the
Window>Extensions command is greyed out. I cannot figure out why. I used it a couple weeks ago without any problem.
I tried to close Premiere and open while resetting preferences but it is still greayed out.
I got a new PC build just a month ago with Windows10.
This was fixed in 14.9. Please reinstall Premiere and maybe the extension.
Hi I already have v14.9 but I did what you suggest and reinstall premier pro anyway. My extensions command is still greyed out plus I tried to install the Drag Zoom Pro extension but I wasnt able to. It shows : Couldnt install plugin, please try again. Error code -6. Plugin not compatible. But that is not correct becouse this plugin is compatible.
How do you know its compatible.
Did you contact vendor?
Yes, He he has a private facebook group for everyone who bought his plugin. It is fully compatible.
For my expierence what helped me is that I installed free plugin from Adobe Creative Cloud and then I could see other my installed plugins
i'm trying to install frame.io directly from creative cloud. it says installed on the cloud but I can't find it under window - extentions since it is greyed out. I have version 23.1 any suggestions?