Premier Pro Workspace / interface issues and crashing

Forum|Forum|8 years ago
October 4, 2017
3 replies
850 views

So I have Premier Pro install on two machines and on both machines you get odd interface issues and some often crashing when saving.

Windows 7 & Windows 10 64-bit 11.1.2 (22) Build
This is what it looks like when you minimize and maximize. Also the girl who uses this machine says other work space items don't show sometimes

What I have tried. Complete uninstall of all Adobe products, new user profile, adobe removal tool, ccleaner, then a complete reinstall. Deleted preferences folder, tried creating a new project. I tried changing project settings for Renderer and tried changing scratch disk locations.

Any help would be greatly appreciated as I'm completely lost as to how two completely different machines with different OS are so buggy.

Specs: Windows 7 & Windows 10 64-bit 11.1.2 (22) Build

Machine 1 Hardware: http://speccy.piriform.com/results/CKDtAYyRnCRgHmkzwkkRFZc

Operating System

Windows 10 Pro 64-bit

CPU

Intel Core i7 6700 @ 3.40GHz:

37 °C

Skylake 14nm Technology

RAM

16.0GB Dual-Channel Unknown @ 1066MHz (15-15-15-36)

Motherboard

Gigabyte Technology Co. Ltd. Z170-HD3-CF (U3E1):

28 °C

Graphics

DELL P2417H (1920x1080@60Hz)

2047MB NVIDIA GeForce GT 730 (Gigabyte):

37 °C

Storage

232GB Samsung SSD 850 EVO 250GB (SSD):

30 °C

Optical Drives

HL-DT-ST DVDRAM GH24NSD1

Audio

High Definition Audio Device

premier pro problems

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I

ita31214584Author

Participating Frequently

I'm ordering a Geforce GTX 1060 so I'll see how that goes

I

ita31214584Author

Participating Frequently

Yeah I thought so too. I have tried 3x graphics card in the machine and the same issue, I have updated the driver. The funny thing is another 3rd machine with the exact same graphics card is not having any issue like this.