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Inspiring
December 2, 2020
Question

Premiere 14.6.1 crashes when deleting sequence

  • December 2, 2020
  • 5 replies
  • 1109 views

My Premiere Pro freezes whenever I try to delete a sequence for my project !

Does anyone else faces the same problem ?

 

Thanks for the solution

This topic has been closed for replies.

5 replies

Inspiring
December 14, 2020

I was also unable to delete a sequence from the project panel. I discovered  the bug in an old project I opened for the first time in a long time. But it is not about the specific project.

 

I just created a new project, added a new empty sequence and right-click/Clear causes Premiere Pro to crash.

 

I took the advice to revert to 14.5.  Tested on a new project and the old project. It was able to delete a sequence without crashing (ooooh!)

 

Re-installed 14.7. Tested. Now it is able to delete a sequence without crashing.

I do not know why. I did not reset preferences, did not change media cache locations, nor clear media cache files.

All my preferences came back the way I had left them in 14.7.

 

So, it seems that a reversion to an earlier version did something that a simple update from 14.6 to 14.7 did not -- and that resolved the problem for the moment.

 

 I will tell you one other thing, in case this intersects with anyone else's use case:

Premiere and Lightroom Classic seem to have some weird intereference with each other's media cache location preferences.

Just starting Lightroom Classic resets my Premiere Pro media cache files to ~/Libray/Caches/Adobe/Lightroom/Video.

Yes. Lightroom changes the Premiere Pro preferences.  What?  This has been going on for a long time apparently.

I just mention it here because clearing media caches is so often cited as a fix for various crashes. I can't help but think that this confusion abou the cache location could be at the root of a lot of people's problems.

Due to an increasing lack of trust of Premiere Pro's stability, I have been enjoying using DaVinci Resolve. But I have a huge legacy of projects in Premiere I have to maintain.  

End of soapboxing.

 

iMac Pro Mojave 10.14.6. Premiere Pro 14.7

Inspiring
January 8, 2021

Same thing happened to me too.  I reset my Media Cache location to NOT be the Lightroom Classic folder and everythying was running pretty well.  I used Lightroom Classic this morning and now the media cache locaiton preference in Premiere has been changed back to user/library/caches/lightroom/video.

 

And now I'm having the crash when deleting a file in the bin issue.

 

Mac Mojave.

Latest version of Premiere

creynolds42
Inspiring
December 10, 2020

This error and others persist in 14.6 and 14.7. Both unuseable, suggest troll back to 14.4

Chief_TatAuthor
Inspiring
December 6, 2020

Sorry I took a while to come back. I installed Ver14.5 to finish my proect and just had time to update to Ver 14.6 again.

Problem is now gone, guess Adobe fixed it with the latest update ; )

 

Thanks everyone for the suggestions !

@mj
Community Expert
Community Expert
December 7, 2020

Noted @Chief_Tat ,

 

Thanks for letting us know.

 

This feedback will be helpful in helping others

 

All the best

mj

 

@mj
Community Expert
Community Expert
December 3, 2020

Hi @Chief_Tat ,

 

Great suggestions from @Joëlle Bh .

 

Here are some additional suggestions. https://motionarray.com/learn/premiere-pro/premiere-pro-crashing/

 

Good luck

mj

Joëlle Bh
Community Expert
Community Expert
December 3, 2020

Please try these steps and check if it helps.