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inthebush
Participating Frequently
December 4, 2017
Question

Premiere 2018 Insert / Overlay slow & lagging

  • December 4, 2017
  • 10 replies
  • 6478 views

Hi,

I'm noticing that the keyboard commands, Insert & Overlay from the source monitor is very slow, almost useless. I've tested various different codecs and for the most part this makes little difference. However, using my mouse, dragging from the source monitor, there is no lag, the selected clip portion will drop into the timeline instantaneously.

The test I'm running is on a fresh install of Premiere 2018, in a new project.

PC

i9 7900X 3.31GHz

128 GB RAM

GTX 1080 Ti

SSD for all scratch disks

32TB Thunderbolt 3 Promise RAID for media storage (1500mb read and write speeds)

This topic has been closed for replies.

10 replies

Department4
Known Participant
June 13, 2018

For me this problem also extends to simply loading and scrubbing clips in the source monitor. I'm generally working with ProRes 422 HQ media. Used to fly on my machine. Now sticks like no other.

Hope Adobe fixes this with an update soon. 

R Neil Haugen
Legend
June 14, 2018

Go to the UserVoice system they now have, search for similar bug reports, and pile on ... add comments, vote, whatever. Give it more comments and more specifics.

Neil

Adobe UserVoice Bug /Feature form: https://adobe-video.uservoice.com/forums/911233-premiere-pro

Everyone's mileage always varies ...
jerrym19486676
Participant
April 7, 2018

what a Joke, Choppy Video with Raw Light, adobe Premiere Pro .

its not ever trying to use the GPU.

Im running a new 8k PC

Wim 10 64

intel i9-7960X  16Cores/  32-Treads  and OC at 4.3GHz

x299

Nivdia Titan V -- 640 Tensor Cores and 110 TeraFLOPS

and  adobe is trying to charge a monthly fee.

R Neil Haugen
Legend
April 7, 2018

The information on use of the GPU is very clear ... and there's a list of GPU accelerated effects, things like Warp Stabilizer, re-sizing, color correction (Lumetri) ... but the GPU is not used for basic decompression/encoding (playback).

So if you're not doing anything involving the GPU, it doesn't do anything. You can of course post a feedback request that they add more items to the GPU workload ... they do add things over time.

Neil

Everyone's mileage always varies ...
Participating Frequently
February 7, 2018

As some may have noticed, the release notes for the latest build (12.0.1 Build 69) claim to have solved this.

As far as I can tell this is only partly true. If you are editing media clips from the source window into the timeline, the lag has indeed disappeared, at least for all the media I've used since updating.

If however you load sequences into the source monitor, and edit these into your timeline (both using keyboard and source window buttons, and regardless of the selection "as nests or individual clips") the lag is very much persistent, if not even longer than before (not sitting here with a stop watch, but sure feels long...) And yes, as before, no lag when dragging.

This was not the case in the 2017 versions and is indeed very troublesome.

Filing new bug report.

silvtal
Participant
January 15, 2018

Have the same problem.  It only does this when using keyboard shortcuts.  Dragging to the timeline or program monitor doesn't make it lag. I have been dragging to the program monitor as a workaround for the moment. 

Tried deleting preferences, media cache files, restarting, creating a new project and transferring files in. Doesn't help.  Problem seems to be worse the more files are imported into the project.  With only a few files in the project, things are snappier. 

Working with Red Dragon 4800x2700 RAW files.

Mac Pro 2013 3.5Ghx 6-core 64Go RAM  El Capitan 10.11.6   PP CC 2018 Build 224

Kevin-Monahan
Community Manager
Community Manager
January 10, 2018

Hello in the bush,

The test I'm running is on a fresh install of Premiere 2018, in a new project.

Most people having this kind of trouble are with updated projects. As you may know, unexpected behavior can crop up with such projects.

However, yours is a new project. Some people having issues like this are working with RED footage or with clips that are very long in duration. Can you describe the media you are working with in detail?

Which OS are you working with? I don't think you mentioned that.

I would really love to sit down some day with the really cool dude with long hair that promotes Premiere

Well, I don't have the long hair, but I am not having these issues with my own projects both on Mac and PC. I would love to help you get the same kind of performance and smooth workflow I am having. I'm sure there is some issue we can find that is tripping you up.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Known Participant
January 10, 2018

Hi Kevin,

As you say, this issue is popping up on updated projects and not on new projects (mostly FS7 4K .mxf). I'm tired of keeping 5 or so versions of Premiere on my system (because of issues like this) - we all need to open old projects at some point, it's the nature of our jobs. It would be nice if Premiere could do this reliably. In fact I would say that is THE most important thing a new version should be able to do.

Will try a Media cache clean - that seems to be to root of a lot of Premiere's issues... When it's lagging I can see the lights on my raid ticking over furiously...

Cheers,

Mike

CLAGA
Participant
January 10, 2018

I have spent 2 days with the Adobe tech logged on my computer to finally find out that the problem with 2018 is that the preset only allows 6 Go of RAM to other softwares to run.He changed it to 20 in the preferences and then BOOM! I could resume my editing and rush for my deadlines to be met.

Preferences

Memory

Ram reserved for the application => change way up !

I houppe this will help others too.

Known Participant
January 10, 2018

I'm also seeing this problem in Pr CC 2018 (was fine in Pr CC 2017). Lag when using keyboard command for insert and overwrite from source monitor - 2 to 10 seconds delay. Drag and drop is instant.

Pr 2018 latest version

nMP 8 core D700 32GB RAM

Mac OS 10.12.5

Pegasus2 raid

inthebush
inthebushAuthor
Participating Frequently
January 10, 2018

I HAVE THE SOLUTION!!!

...don't use 2018 until they've addressed the issue.

Inspiring
December 22, 2017

Same problems, Mac (trash can) Pro, using pretty much any sort of media (ProRes in project right now). Also get lots of lag when I try to enter keyboard shortcuts to switch tools - most notably the slip or text tool. So frustrating.

Kevin-Monahan
Community Manager
Community Manager
January 10, 2018

Hi redprod,

Can you try some of the things I mentioned here? Re: Premiere 2018 Insert / Overlay slow & lagging

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
CLAGA
Participant
December 7, 2017

I am having the same problems. My iMac is only 1 year old, fully geared for the very purpose of editing. Can't work anymore !

The program won't even quit properly and leaves the entire system glitchy after quit-forcing it.

Unbelievable.

Participating Frequently
December 4, 2017

Same here.

This isn't a hardware, proxy files, workflow issue. I have a 2 year old Mac Pro (black trash can) with 64GB RAM, 12-Core, fastest processor, dual top of the line graphics cards etc. etc. etc. Premiere Pro 2018 can't even play a :15 spot (with no effects or filters on the footage) with out lagging, dropping frames, freezing up for 2-4 seconds. This spot is composed of simple hard cuts... no dissolves or transitions. CC 2017 had no problem last week when I created the rough. We've rolled all 4 machines back to PP CC 2017 over the weekend. Two editors switched back to Final Cut last week to get a couple spots to stations on time.

Our agency is following suit via requests of a couple other film houses we use. "....Please do not send us or convert PPCC2017 files to PPCC 2018 files. We find it is highly unstable and we've shelved the app until/if this is remedied by Adobe. Projects created in PPCC 2017 and Final Cut X work fine...."

This is absolutely unbelievable.

inthebush
inthebushAuthor
Participating Frequently
December 4, 2017

Hi Fred,

Seems our best  chance at getting the ear of Adobe on this issue is via submitting a report here.

Wishform - Adobe Premiere Pro

Unfortunately, we can assume that by the time they get all the bugs figured out with Premiere 2018, and we are all happy with it's performance, that is when they'll send out 2019 and it too will be buggy. =(

I'm very tempted to abandon ship.

inthebush
inthebushAuthor
Participating Frequently
December 4, 2017

I would really love to sit down some day with the really cool dude with long hair that promotes Premiere on their YouTube channels, you know the guy I'm talking about, he looks like hes from some sifi gladiator film, he points out all the COOL NEW FEATURES, and everything just works flawlessly on his video, ya that guy, sit him down and point out everything that's broken in the program..record that and put it on YouTube.

BrianDavison
Known Participant
December 4, 2017

I have noticed the exact same thing. It actually does seem a little faster for me (2-3 seconds) when insert or overwriting when I have proxy attached. As opposed to the 10-15 when I do not have proxy attached.

And, same as you, dragging in has zero delay. I've filed a bug report and at this point, I feel like Adobe must be aware of the issue, so I'd urge anyone that has the problem to file one as well as more info can only help expedite a solution.

iMac (Retina 5K, 27-inch, Late 2015)

4 GHz Intel Core i7

32 GB 1867 MHz DDR3

inthebush
inthebushAuthor
Participating Frequently
December 4, 2017

Thanks briand68581562

I'll do the same. How does one file a bug report if there is no crash?

Thanks

BrianDavison
Known Participant
December 4, 2017

In my experience, you don't have to wait all that long for a crash ;-)

But, the best thing to do is go here: Feature Request/Bug Report Form and fill it out and cross your fingers!