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dburge6317728595
Participant
March 20, 2023
Question

premiere 2023 auto-save not saving newest work!

  • March 20, 2023
  • 4 replies
  • 2568 views

I've worked for several days on a complex video, and both manually save and auto-save.  Today I shut down premiere after saving- but when I reopened the saved file, it only showed work from two days ago, not any of my new work!  None of the auto-saves looked correct.  Some versions didn't even have the bins that I had made in the earlier versions. It's really messed up completely.  The program is up to date.

Any ideas what is going wrong?

MADDENING.

    This topic has been closed for replies.

    4 replies

    T
    The God Factory
    Known Participant
    February 11, 2024

    this is some pretty terrible software and a massive waste of time im glad i bought the 2023 elements and didnt subscribe to their yearly crap.  i cant tell you how irritating it is to click a box that says auto save then rely on it just a little then end up losing hours of work...or when you set hot keys how you have to re set it every time you open up the program even though it says that you already set it...it doesnt allow you to use the hotkey until you go in undo the setting and then set it again...talk about a load of crap then you have these clowns always responding to your problem ande the first thing they love to do is blame you...lmao...video proc vlogger is free and has way less bugs lol this program is an absolute joke... this is probably the 10th time in the last 90 days i lost several hours of work due to their buggy ccrap... problem is...i lost my work in a crash of the program trying to simply split a clip lmao... i check auto saves lmao nothing saved auto saved since the begining of january lmao stupid crap software...

     

    im running windows 10 pro 

    32 core threadripper

    4090 fe 

    1660 super

    256 gb ram

    trx40 pro 10g mobo

     

    i doubt its me or my machine...but they will blame me as usual. their remote team is useless as well.

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      February 11, 2024
      quote

       this is probably the 10th time in the last 90 days i lost several hours of work due to their buggy ccrap.


      By @The God Factory

       

      I never rely on autosave for any app I use.

      The first time that I lost work because I failed to save manually, I realized that I should be manually saving copies often, and on multiple drives.

        T
        The God Factory
        Known Participant
        February 14, 2024

        yea but even with manual saving sometimes you just did a bunch of stuff without saving and then you try to split a clip while still doing some stuff then the app crashes (ctrl-k clicking it twice before the split has been made presents a HIGH risk of crash and lord hope you saved your work manually pretty recently up to the point of accidental double clicking in this app) ...my complaint is the crashiest software i have used besides nch. nch is terrible and so is adobe...its just facts aand i dont rely on auto save ever i never actually usae the autosaves in any app unless the auto save is saved to my original file (adobe for some reason thinks we want our saves ending up in different locations and separate...) i have only relied on auto save in adobe for recovering after a crash even though it doesnt save how it says its going toi i have been able to recover a file here and there to save me some time but the only real way to protect against losing data due to crash (since come on i know we all go some periods at a time without thinking of manually saving) is to set auto save to save every 1 minute and save as many versions as you can headache...but once transitions and text and special effects come in your autosave time will last incredibly longer and will fee like a huge interuption ... and these intricate edits are the most important areas that you want to protect so youre either stuck getting interupted every minute for like 20-60 seconds or you risk having to keep re doing work you lost due to the crashes that never occur in VideoProcVlogger which is free lmao pathetic 

        Christian.Z
        Community Expert
        Christian.ZCommunity Expert
        Community Expert
        October 28, 2023

        increase yout auto save limit to the maximum and reduce the time of how often it auto saves, there is also an option to allow auto save to also save the current project, make sure you check that

        D
        dbattle28
        Known Participant
        September 15, 2023

        I had the exact same thing happen. I put in 5-6 hours of editing in on a project on Wednesday (13th) and opened it up today and discovered that it not only didn't save what I know I had saved on Wednesday but there were ZERO autosaves. I thought I was going crazy for a minute but no it's just Premiere not doing it's job. 

          P
          Prince Aroma
          Participating Frequently
          October 27, 2023

          I have a very weird issue as well. I noticed that one sequence is missing so I decided to check the last auto-save to the point where that particular sequence is still around. And my blood runs cold when I realized that my autosave folder only has the last 20 version over the course of 1 day - and the auto save version I was looking for was from 2 days ago. I noticed that when Adobe recently updated it reset the allowed autosave version to max at 20. Deleting all that comes before that. 

          Peru Bob
          Community Expert
          Peru BobCommunity Expert
          Community Expert
          October 27, 2023
          quote

           I noticed that when Adobe recently updated


          By @Prince Aroma

           

          Turn off automatic updates.

          U
          Adobe Employee
          Udo_Pawlik
          Adobe Employee
          March 21, 2023

          Hi,
          sorry for your troubles, but can you quickly confirm if this occurred in a local .prproj or in a Team Project?
          If it occurred in a Team Project, do you mind inviting me as a collaborator [upawlik@adobe.com]?

          Regards,
          Udo

          Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com

          D
          dburge6317728595Author
          Participant
          March 22, 2023

          Hi there,

          It was not a team project.  I think I might have figured out what was wrong- but am not sure.  I had my preference settings under 'auto save' that my settings only allowed for a maximum of 20 versions.  I changed to 100, so hopefully that fixes the problem.  But why would Premiere act as though it was saving (both auto and manual saves), and even catalog those new versions if they only contained old footage?  I'm not yet convinced that this setting was the problem.  Might try uninstalling and reinstalling the program.  I'm on a recent macbook pro, by the way.  

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