Skip to main content
JeDiBanKai
Inspiring
June 8, 2023
Question

Premiere 2023 Crash while hover scrub but 2022 works

  • June 8, 2023
  • 2 replies
  • 976 views

Hello dear Adobe. Here is new amazing Premiere problem - I just cant edit my windows screen record file in Pr 23.4 (and it was same on 23.2), but it works on Pr 22.2. All settings are the same! How is that possible??? Why every new version have new bugs? I am insanely tired of switching between versions in search of the cause of the error and wasting my working time! Attempting to reinstall the program using the AdobeCreativeCloudCleanerTool did nothing.....

This topic has been closed for replies.

2 replies

Kartika Rawat
Community Manager
Community Manager
June 9, 2023

Hi there!

Thanks for the video. It helps. What's the source of the media files? Can you also share your system details (OS, CPU, RAM, GPU)? 

 

Let us know.

Kartika

JeDiBanKai
Inspiring
June 9, 2023

Source is Windows screen record, as I said, and all info of media files at the video.

Notebook Katana GF76 11SC-483XRU: Win10 19045, i5-11400H, GTX 1650 4GB 535.98 driver, 8Gb ram, SSD

Inspiring
June 9, 2023

Hey,

It does look very weird. What are you computer specs? 

G.
JeDiBanKai
Inspiring
June 9, 2023

Notebook Katana GF76 11SC-483XRU: i5-11400H, GTX 1650 4GB 535.98 driver, 8Gb ram, SSD

Inspiring
June 15, 2023

Hey,

Sadly 8gb ram isn't enough. At least 16gb is needed if you want a smooth workflow.

After all, to be honest, it's the whole PC that's not made for video editing, at least not with a program as demanding as Adobe Premiere...

G.