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Premiere 24.3 - Cross Dissolve Issue

New Here ,
Apr 01, 2024 Apr 01, 2024

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Having an issue after updating to premiere 24.3 with cross dissolves - instead of fading to black or up from black smoothly, it fades to gray and then to black or picture. This only happens in playback, does not translate to renders.

 

Anyone else seeing this?

 

On a mac

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Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

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Hey there,

Sorry for the issue. I couldn't replicate this problem on my end. Could you try clearing your Media Cache (https://adobe.ly/3VXsZbz) and check if that helps? If you still see the problem, try using the effect in a new project. Let us know how it goes.

 

Thanks,

Ishan

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Community Expert ,
Apr 09, 2024 Apr 09, 2024

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Try pressing Enter to render the timeline and turn the red line above the timeline to green.

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Community Expert ,
Apr 09, 2024 Apr 09, 2024

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Try unchecking Composite in linear color in the sequence settings.

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Community Beginner ,
Jul 26, 2024 Jul 26, 2024

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I'm having the same problem with version 24.5. Attached is a screenshot showing that gray when I simply apply a cross dissolve transition to a black video. It disappears when I render the timeline but I would like to be able to work without rendering everytime.
I tried clearing Media Cache and unchecking Composite in linear color in the sequence settings. It didn't solve the problem. 

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Community Expert ,
Jul 26, 2024 Jul 26, 2024

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ali-d, I see it clearly in your screen shot, but I'm unable to duplicate that in 24.5. I have a yellow render bar on that black clip, but it looks black all the way thru. I can simulate that by adding a brightness effect to the black video, or raise the shadows in lumetri, etc.

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Community Expert ,
Jul 26, 2024 Jul 26, 2024

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Please post screen entire UI

With timeline properly showing.

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Community Beginner ,
Jul 27, 2024 Jul 27, 2024

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Here's the entire UI with sequence settings:

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Community Expert ,
Jul 27, 2024 Jul 27, 2024

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Use a different preview codec such as Quicktime.

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Community Beginner ,
Jul 27, 2024 Jul 27, 2024

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I tried QT with different codecs but it didn't change, the gray is still there. 

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Community Expert ,
Jul 27, 2024 Jul 27, 2024

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quote

Attached is a screenshot showing that gray when I simply apply a cross dissolve transition to a black video.


By @ali-d

 

It seems that you have a video filter on the Black Video. The fx-icon to the right of the Black Video in one of your screenshots is white and that indicates that you have one or more video filters on it. On my screenshot i have Lumetri on the Black Bideo and have the blacks adjusted and thus got the same/similar result as you.

 

The black video you have is 1920x1080 while your sequence is 3840x2160 as well. You want the Black Video to be 3840x2160 as well.

 

To hopefully fix it:

  1.  Click on the black Video on the timeline
  2.  Go to Window > Effect Controls
  3.  Delete all video filters underneath Time Remapping

 

How does it look now?

 

Averdahl_0-1722091896661.png

 

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Community Beginner ,
Jul 27, 2024 Jul 27, 2024

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I have deleted all fx and I still see it gray. Please see the screenshot below. 

I did the black video 1920x1080 while my sequence is 3840x2160 in order to see this 'grayness' more apperent. 

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Community Expert ,
Jul 27, 2024 Jul 27, 2024

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I tried it again, on both beta 24.6 b75 and 24.5, I can't duplicate it. Any other hints that might help?

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Community Beginner ,
Jul 27, 2024 Jul 27, 2024

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Interesting. I didn't have this problem in the earlier version I used. Maybe that's a clue? 

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Community Expert ,
Jul 27, 2024 Jul 27, 2024

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I'm on Windows 11-23H2

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Community Expert ,
Jul 27, 2024 Jul 27, 2024

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quote

I have deleted all fx and I still see it gray. Please see the screenshot below. 

I did the black video 1920x1080 while my sequence is 3840x2160 in order to see this 'grayness' more apperent. 


By @ali-d

 

Are you an Mac as well? (The TS is)

 

Have you tried to create a brand new project and if yes, can you reproduce it in that project?

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Community Beginner ,
Jul 27, 2024 Jul 27, 2024

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Yes, I have an Apple M2 Pro.

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Community Beginner ,
Jul 27, 2024 Jul 27, 2024

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Yes, brand new project, I attach it if that makes sense. 

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Community Expert ,
Jul 27, 2024 Jul 27, 2024

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quote

Yes, brand new project, I attach it if that makes sense. 


By @ali-d

 

O.k! 

 

I opened the project here and have no issues with it, everything is black and not grey so it must be an issue that "only" happens on a Mac.

 

What happens if you go to Project Settings and change the Renderer to Mercury Playback engine Software Only?

 

Averdahl_0-1722111003997.png

 

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Community Beginner ,
Jul 27, 2024 Jul 27, 2024

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Thank you for checking. 
I can not change the Renderer on Project Settings, why might that be? 

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Community Beginner ,
Jul 28, 2024 Jul 28, 2024

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LATEST

I have figured out on this thread that "The renderer in the Apple Silicon-native version of Premiere Pro is permanently fixed/locked to the "Mercury Playback Engine GPU Acceleration (Metal)" mode, and cannot be changed at all - not even to the software-only mode. Unfortunately, it is also the default behavior in Adobe programs for all Apple Silicon Macs."

https://community.adobe.com/t5/premiere-pro-discussions/gpu-render-error-and-mercury-playback-engine....

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Community Expert ,
Jul 27, 2024 Jul 27, 2024

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I just played with it for awhile. Nothing I did could duplicate the low level gray in the program monitor, 24.5 and 24.6 b75

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