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Premiere cc 2017 only loads half of audio clips / audio is choppy

Explorer ,
Feb 16, 2017 Feb 16, 2017

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Hi, I'm working on a project in Adobe Premiere Pro cc 2017 and I'm trying to put some background music behind my footage, but when I open the audio files in the source monitor or place them on the timeline only half the clip is loading. I've let it sit for a minute to see if the other half will load, but to no avail. This is happening with every audio clip I try to open or play. The audio is also pretty choppy when I put it onto the timeline, but this could be due to the multiple video layers I have going on.

I've tried saving, closing, and restarting the software, but this didn't seem to change anything. Any help?

Thanks,

Keely

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Feb 16, 2017 Feb 16, 2017

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Hi Keely,

What is the source of your audio files?

Please import one of those audio files in a new Premiere Pro project and test.

If possible, you can share a file and I will test that.

Thanks.

Kulpreet Singh

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Explorer ,
Feb 16, 2017 Feb 16, 2017

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The audio files are .mp3's from sites like Bandcamp and Soundcloud. It is happening with all my .mp3 audio files, but not to the audio on any of my video files. I've tried opening a new project and opening the files in the source monitor and the same issue is persisting.

Here is a photo of what it looks like - each audio file just cuts out around halfway through. This is a brand new project.

audio issue screenshot.PNG

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New Here ,
May 29, 2017 May 29, 2017

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This just happened to me too. im not understanding whats wrong. Anyone have any ideas???

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Explorer ,
May 29, 2017 May 29, 2017

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I still haven't found an answer as to why this is happening, but a workaround I have found is to open the audio file in Audition, in which it opens perfectly, then save it as a .wav file. Then when I bring it into premiere it's fine. Kind of obnoxious, but at least it gets around the issue.

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New Here ,
May 30, 2017 May 30, 2017

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That's great. I can work with that. Prefer wav over mp3. Thanks for the tip.

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New Here ,
Oct 01, 2017 Oct 01, 2017

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same here! this has basically halted  my editing at the moment, I have cleared cashes, restarted software and machine, tried other files, etc... Its like it cuts out every other second of the clip...

Screen Shot 2017-10-01 at 10.11.43 AM.png

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LEGEND ,
Oct 01, 2017 Oct 01, 2017

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Use Audition to convert your .mp3 files to 24 bit 48 kHz .wav files.

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New Here ,
May 02, 2024 May 02, 2024

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LATEST

This helped! Thank you!

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New Here ,
Oct 01, 2017 Oct 01, 2017

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2017-10-01 11_35_26-Adobe Premiere Pro CC 2017 - C__Benutzer_Simon_Eigene Videos_Root _.png

Same problem here. Adobe just doesn't care....

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New Here ,
Oct 01, 2017 Oct 01, 2017

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No need to pay or download auditions just for this, I used NCH's free converter, and it works fine. Its definitely weird that Premiere doesn't like MP3...

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New Here ,
Aug 08, 2021 Aug 08, 2021

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That's why i switch to Sony Vegas

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