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semiller-holvan
Inspiring
October 18, 2018
Answered

Premiere CC2019 Dynamic Link problems

  • October 18, 2018
  • 6 replies
  • 3411 views

Hi,

I have a multitude of projects, explainer videos, that are modified on a regular basis for the company I work for.

I use a ton of AE comps, dynamically linked to premiere for the ease in changing text, etc. within Premiere.

In CC2019, AE comps made prior to the CC2018 release will load and play fine, but anything made with CC2018 will show a media pending error and will obviously not play.

Also, in MOGRT files made with typekit fonts, the font that is supposed to be used is NOT used in CC2019.

Let me know if I should report this as a big.

Thanks!

      This topic has been closed for replies.
      Correct answer Shivangi_Gupta

      Hi there,

      Sorry to hear that you are facing this issue. Few other users have also reported a similar issue.

      We're investigating it.

      I regret the inconvenience caused.

      Thanks,

      Shivangi

      6 replies

      Abe1000000
      Abe1000000
      Participating Frequently
      February 19, 2020

      Same issue here. Anytime I scrub over a dynamically linked comp in Premiere, the Ae project pops up with an After Effects "Warning: Unknown Exception".

      Video project of four weeks has been rendered uneditable and unrecoverable. The productivity loss in this software glitch has cost my company thousands of dollars.

      M
      mariog17282038
      Inspiring
      September 23, 2019

      What I do: Trying not to use dynamic link, it never worked properly, always crashes during the simplest tasks. It's useless to wait for Adobe to fix "the" bug 😄 they just create three more....  

        mardus
        mardus
        Known Participant
        November 26, 2019

        Isn't it nice, that the only working solution to get some work done while using a paid application is to not use it?

          D
          dzsokolino
          Participating Frequently
          January 19, 2020

          We are back in 2020 and the issue still exists in the latest Premiere. I have some projects created in the v12 Premiere Pro and I cannot load it properly. All the dynamic links are pending. I tried to download and install that version of Premiere but I could only go back to the v13.1

          S
          sodiac750
          Participant
          December 27, 2018

          Is it fixed? Still not working for me. I have everything updated but when I click in PP on the make composition in AE it doesn't open AE. It only works if I have AE already running. If I then save it and open the PP project another time it shows that the dynamic links are missing. I have to have AE and PP open in order to work which is a problem since I usually work with multiple AE project inside my PP project.

          Please fix it soon!

          D
          dzsokolino
          Participating Frequently
          January 25, 2019

          It is still not fixed... At every big update we always face the same issue. Yes if you open AE and load the AE projects before you open the Premiere project, it opens fine. The issue is that I have multiple AE comps from multiple AE projects on my Premiere timeline and I cannot open more than 1 AE projects at the same time. It would be a cool way of working but looks like Adobe is not able to solve these issues when a new update comes out.

            vdmgerdy
            vdmgerdy
            Participant
            December 4, 2018

            Hi there

            Have the same problem. Also downgraded now.

            Regards

            Gerdy

            M
            matthewr89084599
            Participating Frequently
            November 28, 2018

            I upgraded today and am having the same issue. I had to downgrade so I could keep working. When I tried viewing the effects on the linked comps it would say no clip selected and premiere would often crash.

            Shivangi_Gupta
            Community Manager
            Shivangi_GuptaCommunity ManagerCorrect answer
            Community Manager
            October 18, 2018

            Hi there,

            Sorry to hear that you are facing this issue. Few other users have also reported a similar issue.

            We're investigating it.

            I regret the inconvenience caused.

            Thanks,

            Shivangi

            M
            Mr 11
            Participating Frequently
            December 10, 2018

            Hello!

            This answer is marked as "the correct answer" to this question. How is that the right answer?

            After upgrading many CC programs to 2019 I got a lot of problems, and time consuming trouble shooting.

            Including the same problem as the other users here and I think you should present an answer to this problem very soon. Two months have passed since the first shout – in this thread...

            Regards,

            Joakim

              Wes Howell
              Adobe Employee
              Wes Howell
              Adobe Employee
              December 10, 2018

              Hi Joakim,

              Sorry for the confusion on this thread. It's clear that more assistance is needed.

              Can you provide a detailed description of your issue including OS, media, basic project details?

              Also - as an option - Have you had a chance to reach out to support directly for assistance troubleshooting?

              You can open a case with them via call or chat at this link: https://helpx.adobe.com/contact.html

              Wes

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