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ScrapieCoco
Inspiring
October 30, 2018
Answered

Premiere consumes 99% CPU and 99%Ram, cant see any Video

  • October 30, 2018
  • 4 replies
  • 1959 views

Hello,

since a few days i have the problem, that i cant see any Videosequenz in my project. They show up in the timeline, but the both windows are black.  This happens in every project!

Also my CPU and my Ram are at 99% while i do nothing.

CPU: Ryzen 1700

GPU: GTX 1080

Ram: 16 GB G-Skill

Is there anyone who have the same issue or a solution to my problem?

As you can see, my CPU and Ram is nearly Overloaded ans the cursor is on different timestamps in the timeline, but in the program window i cant see anything from my timeline.

If you need any information, just ask for them

I hope someone could help me.

    This topic has been closed for replies.
    Correct answer ScrapieCoco

    Hi Kevin,

    out of nowhere all runs normal. I dont change anything, so idk what cause the problem.

    But thanks for the answers

    4 replies

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    November 5, 2018

    Hi Markus!

    Is your video showing now? If not, we'd be happy to find an alternate solution.

    Let us know!

    Caroline

    S
    ScrapieCocoAuthor
    Inspiring
    November 10, 2018

    Hi Caroline,

    yeah my videos were showing then. So i could finish my film

    Thanks for asking

    Markus

    caroline_edits
    Community Manager
    caroline_editsCommunity Manager
    Community Manager
    November 13, 2018

    So glad you could finish your project! How did you fix the problem?

    Caroline

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    October 30, 2018

    Hi ScrapieCoco,

    Is this a new project or an updated one? If the latter, try either finishing the project in the version it was created in or create new project and import the older project into the new one. Either of these things work for you?

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    S
    ScrapieCocoAuthorCorrect answer
    Inspiring
    October 31, 2018

    Hi Kevin,

    out of nowhere all runs normal. I dont change anything, so idk what cause the problem.

    But thanks for the answers

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    October 30, 2018

    Might want to go for 32 gig.

      S
      ScrapieCocoAuthor
      Inspiring
      October 30, 2018

      The question is, why had i never this problem before the past three days. And i only have this with CC19.

      It was always fine with 16GB.

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      October 30, 2018

      Try resetting the preferences:

      FAQ: How to reset preferences in Premiere Pro?

      If that doesn't work, try resetting the Workspaces:

      Reset a workspace

      Reset the current workspace to return to its original, saved layout of panels.

      1. Do one of the following:
        • Click the Workspace menu icon and select Reset to Saved Layout.
        • Choose Window > Workspace > Reset to Saved Layout.

      from here:

      https://helpx.adobe.com/premiere-pro/using/workspaces.html

      If that doesn’t work,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

      S
      ScrapieCocoAuthor
      Inspiring
      October 30, 2018

      I tried both, but noting worked. Also my grafics driver is the newest.
      WIll try do install an old driver.

      But this only happens with Premiere Pro CC19. Projects i open in CC18 work fine.

      I even deleted the CC19 version and installed it again after it. But the problem stays.

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