Premiere crashed after last update. Project crash!

Forum|Forum|6 years ago
June 28, 2020
2 replies
571 views

Hi! I did a Project using past version of Premiere Pro. Now after Premiere update all my project is crashed. I delate cache but errors remain. I’m desperate!

What can I do?

Giulia

This topic has been closed for replies.

giuliar97076468Author

Known Participant

in the end also in this case I could not solve the problems. I lost the Premiere project. Only the last exported file remains. That's all.

Brandon Loshe

Legend

Hi giuliar97076468,

It's strange the the Photoshop file doesn't open in neither Premiere nor After Effects. So I think we can assume that it's the Photoshop file. You mentioned it being a .psb file, so I assume that it is a pretty large and complex Photoshop project. Are you able to open the Photoshop project in Photoshop? If you're able to open the Photohop project, is there anything in the project that may be unneccessary to have (such as hidden/unused layers), that you could delete to get the Photoshop file simplified and the file size smaller?