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Premiere Crashing on Mac Studio with M2 Max

New Here ,
Sep 14, 2023 Sep 14, 2023

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Both myself and my coworker are having major issues with Premiere Pro crashing regularly for no apparent reason. Our timelines are pretty simple (mostly interview work), with very little to no effects. It is usually when we are using projects with Red Raptor footage, but we've also had issues with Komodo and Helium footage. It this a Red and Premiere compatibility issue, or is it a Mac Silicon issue? We only switched to the M2 Macs about a month ago, and I didn't have this issue when I was using the Intel based Mac. The other wierd thing is playback is great with little to no issues. 

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Adobe Employee ,
Sep 15, 2023 Sep 15, 2023

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Moving it to Discussions for troubleshooting

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Adobe Employee ,
Sep 20, 2023 Sep 20, 2023

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Sorry to hear about the crash, Kevin.

Do you see any error messages or crash reports? Is there any specific that triggers the issue or it's random?

Let us know more details.


Thanks,

Nishu

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New Here ,
Sep 21, 2023 Sep 21, 2023

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There's nothing that very notable. I'll simply be playing through a sequence without any issues and then it'll just crash out of the blue.

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Adobe Employee ,
Sep 22, 2023 Sep 22, 2023

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Are you using multiple monitors? Are there any third-party plug-ins installed? Does it happen with all the projects? Where your project file and footage is stored - in an internal, external or a network drive?

Let us know.

 

Thanks,

Nishu

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New Here ,
Sep 27, 2023 Sep 27, 2023

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I am having the exact same problem with RED footage on a brand new M2 Mac Studios. has there been any resolution?

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Community Expert ,
Sep 27, 2023 Sep 27, 2023

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Hola, al parecer estar trabajando con archivos 4k y 8k de las cámaras RED, sería recomendable que trabajes en proxies,  Lo ideal sería para esos archivos tener al menos 32gb de Ram.
Saludos cordiales

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New Here ,
May 31, 2024 May 31, 2024

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Hello, 

 

Start working on a new Mac Studio M2 Max, 96Go, Sonoma 14,2 with Premiere Pro 24.4.1 (build 2). 

Simple HD project, mxf files from Sony,  with dualcam project. Dual screen configuration. Media on external hard drive, USB-C 

 

I have same issue. Premiere freeze few times in the first working day.

 

Also Render status is all yellow and Render Systeme in the General Project setting is not a option. I tried to import regular Apple Prores HD file, and the render status is still yellow.

 

Looks like the tiger is a cat.

 

 

 

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