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Edragyz
Inspiring
February 12, 2020
Answered

Premiere Doesn't Recognize Video Tracks From MP4s

  • February 12, 2020
  • 1 reply
  • 528 views

Alright, this is my second post on the forums for the same issue. I've tried more things and nothing has worked. I will list all of my failed fixes at the bottom, if you have a similar issue, go ahead and try them out. I have also provided a sample clip, recorded with the same settings/hardware, and saved to the same drive as other clips.

 

My problem: Premiere fails to recognize a video source in roughly 90% of the files I try to use. Yes, the V1 setting is active.

 

My Hardware.

1. Xbox One X (I use this for playing games and for recording gameplay in HDR, using the HDR recording preset).

2. Pc (2070 Super, Ryzen 5 3600, 16 GB of RAM, Latest Drivers).

 

My Software.

1. Premiere 2020, had the same problem with other verions.

2. OBS, recordings from this Pc have no issues.

 

My best guess, would be an HDR problem, since HDR preset recordings are breaking while OBS recordings aren't. That, or this is on the Xbox side of things. I'll go grab a non-HDR 4k clip, after i'm done here to see if it works.

 

List of things I've tried.

1. Temporarily Disabling Each Video Codec.

2. Rolling Back Drivers.

3. Changing Premiere Versions.

4. Changing Playback Engine.

5. Opening In Media Browser.

6. Opening In Source Monitor.

7. Using Another Encoding Program (This Worked, But Didn't Produce Desirable Image Quality).

 

Thanks in advance for the help. I'll be sure to update the list and information as time goes on.

This topic has been closed for replies.
Correct answer Edragyz

I've found the problem. Opening the videos in video player breaks the files. If I avoid video player 100% of files work.

1 reply

Edragyz
EdragyzAuthor
Inspiring
February 12, 2020

List of things I've tried.

1. Temporarily Disabling Each Video Codec.

2. Rolling Back Drivers.

3. Changing Premiere Versions.

4. Changing Playback Engine.

5. Opening In Media Browser.

6. Opening In Source Monitor.

7. Using Another Encoding Program (This Worked, But Didn't Produce Desirable Image Quality).

John T Smith
Community Expert
Community Expert
February 12, 2020

MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view

Does your video use a Variable Frame Rate? See https://community.adobe.com/t5/Premiere-Pro/Variable-frame-rate-video-with-Premiere-Pro/td-p/4601935
If yes, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate

Edragyz
EdragyzAuthor
Inspiring
February 19, 2020

Sorry for the late reply, post was flagged for spam.

 

I've used mediainfo in the past, and there are no issues with codecs.