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Participating Frequently
January 21, 2021
Answered

Premiere Encoding Issue Despite NVIDIA Studio and Rollback

  • January 21, 2021
  • 2 replies
  • 1630 views

I am once again trying to understand why my 3.5 hour project will not export and getting that classic Selector: 9, Error: -1609629690/5 (an error that seems consistent and to never be truly patched). 


I've tried contacting Adobe Support, I've tried clearing my media cache, I've tried different codecs, I've tried switching off the accelerated GPU, I've tried rendering from In to Out, and so many, many more common work arounds. 


I saw the post about the recent update to the NVIDIA driver causing the Selector: 9, Error: -1609629690/5 and believed this to be the problem. It wasn't. I tried rolling back the driver to it's original update. No effect.

Can anyone please give any guidance as to what this might be and any recommendations/solutions?

This topic has been closed for replies.
Correct answer Michael Grenadier

and HEVC is a nasty format,  often created on iphones... which often create variable frame rate clips which do not play well with Premiere.

use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate
https://handbrake.fr
and here's a tutorial on how to use handbrake
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

2 replies

Community Expert
January 21, 2021

Since it's pointing you to timecodes all over the place you may want to look at your footage in general or what sort of effects / plugins you're using in your timeline (if any)

- Can you tell us more about your source media?

- Have you tried creating a new project and importing this sequence into the new project?

- Have you tried transcoding your media and replacing it in the project?

Participating Frequently
January 21, 2021

Of course! So there are absolutely zero plug-ins or effects on my video, it's simply the video elements (that being an M4V format).

The video itself is from my partner's Twitch stream. I use the "4K Video Downloader" application to download the stream and then use "Handbrake" to make it into a workable format. It's a bit of a roundabout method, but the thing is it's worked in the past flawlessly and only recently encountered issues.

I have indeed tried both creating a new project and transcoding the media/replacing it.

Participating Frequently
January 22, 2021

yes


This absolutely did the trick, thank you so much! Next time you're in [UNDISCLOSED LOCATION], I'm buying you a drink!

Jeff Bellune
Legend
January 21, 2021

Participating Frequently
January 21, 2021