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Abdulrahman5E58
Participant
July 8, 2023
Answered

Premiere export stuck at given percentage

  • July 8, 2023
  • 3 replies
  • 855 views

hello Adobe support. 

this is been a huge frustration for me and after trying so many methods this issue I'm having is yet to be resolved.

 

I have a project that has 4k Gopro hero 10 videos and Sony a7 iv 4k as well.

when ever I try to export the video it seems like premiere is stuck at rendering eather at 7%, 24% or 25%!

im MacBook Pro:

(13-inch, 2020, Four Thunderbolt 3 ports)

16 GB 3733 MHz LPDDR4X

2 GHz Quad-Core Intel Core i5

 

I have tried the following 

-deleting Cache files

-Updating premiere pro and my Mac 

-changing the export settings from H.264 to apple prores 422 HQ

-changed renderer from GPU murcurery to software only!

-played a little bit with the sequence settings (tried to lower resolution) via export settings.

-tried deleting the flawed picece of the video at the frame were it's stuck.

-tried making a new seqeuence and embeded the video into it.

 

i have the video exported successfuly only one time when  i chose to export it using proxies and it exported perfectly fine! i hate to compromise the quility and upload it as is so please help me!

 

 

 

    This topic has been closed for replies.
    Correct answer Abdulrahman5E58

    hello guys, i fixed the problems, turned out i was running MonteryOS on my mac and it's known to work poorly with premiere pro I upgraded my system to Mac VenturaOS and the project rendered with out any issues!.

    3 replies

    A
    Abdulrahman5E58AuthorCorrect answer
    Participant
    July 9, 2023

    hello guys, i fixed the problems, turned out i was running MonteryOS on my mac and it's known to work poorly with premiere pro I upgraded my system to Mac VenturaOS and the project rendered with out any issues!.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    July 9, 2023

    can you export to an internal drive?

     

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    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 8, 2023

    Is there enough free hard drive space?

    A
    Abdulrahman5E58Author
    Participant
    July 8, 2023

    there is, I am Exporting on Extreem SSD hard drive with 128GB left.

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