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Participant
November 15, 2019
Question

Premiere exporting audio at absurdly slow speeds

  • November 15, 2019
  • 2 replies
  • 1420 views

My Adobe Premiere has been acting out the past few weeks and has my whole office at a loss. I cut a lot of interviews, and part of my editing process usually involves exporting out a raw .wav file of the full interview audio for a heavier treatment in Audition. In the past this would take a pretty normal amount of time, anywhere from 10 seconds to a minute, for interviews ranging from 5 minutes to a couple of hours. For the past few weeks, exporting audio files has taken at least 30 minutes to several hour, even for shorter interviews. These symptoms also seem to be paired with noticeably slower playback in Premiere as well.

 
Here’s all the info I can come up with that helps specify the situation:
 
  • I’ve tried this in Premiere cc17, cc18, and cc19 with the same results in each. 
  • This problem seems to apply to any type of audio file--wav, mp3, or aiff.
  • I have tried pushing the exports through Media Encoder with similar results.
  • For some reason, raw interviews specifically seem to give Premiere particular trouble. I exported a short video this morning which was comprised of mostly B-Roll and music, and Premiere did fine. 
  • The export time is absurdly long, usually much longer than the runtime of the interview itself. I’m trying to export audio from a 19 minute interview right now and it is taking well over 30 minutes. 
  • The onset of these symptoms seems to have been sudden, not gradual, and they do not appear to be worsening for now. 
  • Usually I am editing interviews which were shot on a Canon C300 and a C200 or C100, if that makes any difference.
 
We have tried everything we can think of, from clearing the cache and exporting at different settings, to a completely fresh install of my entire hard drive. Nothing seems to be making a significant difference. Has anyone else encountered this and have they found any solutions?
This topic has been closed for replies.

2 replies

Averdahl
Community Expert
Community Expert
November 15, 2019

Exporting audio is generally fast but do take longer if you add certain audio filters and/or exporting lets say 44.1 kHz audio to 48 kHz. A combination of both take longer time but not as long as you describe.

 

Mind you that HDD's with 10% free or less free space behaves like cold syrup and do make all exports looooonger.

 

Also, when odd issues like yours occur it is a good idea to trash the Preferences of Premiere Pro.

 

If nothing help we need more details of your system, CPU, HDD's, RAM, etc.

 

https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/8236158

dudesuhAuthor
Participant
November 15, 2019

We have checked sample rates and filters and there's nothing that should be causing issues there. I'm working off a system drive with 40+ terrebytes fo free space. 

 

System details for you:

Mac Pro (Early 2009)

2 x 3.06 GHz 6-Core Intel Xeon

32 GB 1066 MHz DDR3

NVIDIA GeForce GTX 980 Ti 6143 MB

Averdahl
Community Expert
Community Expert
November 15, 2019

What happens if the sorce audio/footage is placed on an internal HDD and the export is done to an internal HDD as well?

 

By testing that we can rule out the NAS/DAS/Thunderbolt cabinet.

LinSims
Community Expert
Community Expert
November 15, 2019

Let me move this to the Premiere Pro forum for you, where you are more likely to receive an answer to your question.

Note that the Community Help forum is for help in how to use the Adobe Communities. Product questions should be posted in the associated product community.

 

Let us know if Premiere Pro is not the correct product and someone will move it to the appropriate Premiere forum. I am not a Premiere user so I just took my best guess.

dudesuhAuthor
Participant
November 15, 2019

Thanks!