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Participating Frequently
November 22, 2020
Answered

Premiere extensions greyed out

  • November 22, 2020
  • 18 replies
  • 61056 views

This has been answered before, but no solution is working... Ever since the new update my extension tab is greyed out. I've uninstalled and reinstalled all adobe products, I've hit shift on my way into adobo to clear the cache, I've updated all extensions. Still Greyed out. 

Correct answer Ann Bens

You are right, my "workaround" only works for my purpose, that is to create extensions, not to download them.

 

However, my "workaround" proves that is not the "Extensions engine" that is not working. I think it's something to do with the "Creative Cloud" account, or with the "free" extensions that I tried to download (maybe the version, althugh I tried with 14.0 also and same result).

 

To be honest, you could be right and "official" extensions (from exchange.adobe.com) are not downloable during the trial period. If I decide to get a paid suscription we'll find out ...


Fixed in update 14.9.

18 replies

Participant
December 30, 2024

Any solutions? Im version 25.1
The extension window still greyed out

Participant
October 22, 2024

I'm using version 25.0.0, and the issue still persists.

Participant
December 15, 2024

Me as well

Participant
October 22, 2024

Why the hell should I have to fix this issue with a software workaround? Isn't it Adobe's job to solve it since I'm paying for it? This is complete nonsense!

Participant
February 22, 2025

agreed

Participant
June 11, 2024

same issue in 24.4.1

Participant
September 17, 2024

Hi, did you pay for ppro ? I have the 24.6 and its greyed...
Can some one help please

 

Participant
February 13, 2023

I'm also on v23.1 and my extensions link is greyed out. Any solutions?

Participant
November 9, 2023

same problem in v24.0

 

Participant
January 17, 2023

I have version 23.1 same issue with the greyed out extentions... how can we solve it? thanks

 

carletonr70206505
Participant
November 21, 2022

Also having this issue as of Nov 2022

Participant
November 17, 2022

I have 22.5 and it's also greyed out.

 

Participant
September 9, 2021

For anyone still having this issue- I realized it only happens when I open a project directly (by opening the file or selecting it from the Windows start menu), as opposed to opening Premiere first and THEN opening a project.

Participant
August 25, 2022

Stll having same issue

Participating Frequently
September 21, 2022

I am also having this issue. Got the latest version of Premiere Pro.

Participant
July 9, 2021

Currently having this issue. Installed the filmstro plugin to score a short and the Extenions option is greyed out and its not in my extension folder

Peru Bob
Community Expert
Community Expert
July 9, 2021