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Premiere extensions greyed out

Community Beginner ,
Nov 22, 2020 Nov 22, 2020

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This has been answered before, but no solution is working... Ever since the new update my extension tab is greyed out. I've uninstalled and reinstalled all adobe products, I've hit shift on my way into adobo to clear the cache, I've updated all extensions. Still Greyed out. 

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Error or problem , Performance , User interface or workspaces

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correct answers 1 Correct answer

Community Expert , Feb 09, 2021 Feb 09, 2021

Fixed in update 14.9.

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Community Expert ,
Feb 09, 2021 Feb 09, 2021

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Fixed in update 14.9.

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Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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Thanks, you can also use the following pattern to accept any version:

<Host Name="PPRO" Version="[0.0,99.9]" />

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New Here ,
Apr 11, 2023 Apr 11, 2023

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can u guide me through this part

To make this "Extension Testing" work you may also need to run this terminal command:

defaults write /Users/<username>/Library/Preferences/com.adobe.CSXS.10.plist PlayerDebugMode 1

( I am using windows). I have got the extensions testing on my pp already but i think i am missing on the terminal command part

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New Here ,
Mar 01, 2021 Mar 01, 2021

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I am using premiere pro (14.9) and audition (13.0.13) and I am still having this same issue.

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New Here ,
Mar 09, 2021 Mar 09, 2021

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Same here, that extension is greyed out. Using version 14.9. I bought a popular extension from Motion Bro and I am wasting not only money to fix this but time too. 

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Community Expert ,
Mar 09, 2021 Mar 09, 2021

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Have you contacted vendor?

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New Here ,
Mar 10, 2021 Mar 10, 2021

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Yes, I have contacted Motion Bro, they replied with some instructions which I followed but didn't the problem then they replied with :

 

"Hi there,

Thanks for the screenshots.
 
This is a strange problem.
Because even when no third-party extensions are installed, there should be a standard internal extension shown."
 
I really need someone to help me with this. I think it is related to Adobe and not to the vendor, because I know there are many people who are happy with Motion Bro plugins and it seems to work smoothly with their system. 

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Community Beginner ,
Mar 29, 2021 Mar 29, 2021

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Hi I have the same problem with version 15. Nothing suggested works and it's crippling my workflow. Has anyone found a fix? Heeeeellllpppppppp

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New Here ,
Jul 09, 2021 Jul 09, 2021

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Currently having this issue. Installed the filmstro plugin to score a short and the Extenions option is greyed out and its not in my extension folder

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Community Expert ,
Jul 09, 2021 Jul 09, 2021

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New Here ,
Sep 08, 2021 Sep 08, 2021

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For anyone still having this issue- I realized it only happens when I open a project directly (by opening the file or selecting it from the Windows start menu), as opposed to opening Premiere first and THEN opening a project.

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New Here ,
Aug 25, 2022 Aug 25, 2022

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Stll having same issue

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New Here ,
Sep 20, 2022 Sep 20, 2022

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I am also having this issue. Got the latest version of Premiere Pro.

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New Here ,
Jan 10, 2024 Jan 10, 2024

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Great!!! If you open a new project. It works!!!

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New Here ,
Nov 17, 2022 Nov 17, 2022

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I have 22.5 and it's also greyed out.

 

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New Here ,
Nov 21, 2022 Nov 21, 2022

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Also having this issue as of Nov 2022

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New Here ,
Jan 17, 2023 Jan 17, 2023

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I have version 23.1 same issue with the greyed out extentions... how can we solve it? thanks

 

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New Here ,
Feb 12, 2023 Feb 12, 2023

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I'm also on v23.1 and my extensions link is greyed out. Any solutions?

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New Here ,
Nov 09, 2023 Nov 09, 2023

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same problem in v24.0

 

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Community Beginner ,
Jun 11, 2024 Jun 11, 2024

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LATEST

same issue in 24.4.1

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